A Customer Support Specialist in our client’s organisation will be 1st line Support for players wishing to contact the company with regards to various matters. These matters include Account queries, Bonus enquiries, Complaints, Promotions, Basic Technical support and other various troubleshooting needs. The company strive to be the best in Support and Customer care within the industry and they are looking for individuals who possess the same vision.
Key Responsibilities
Handle customer queries through Live Chat and email Escalating to relevant departments and following up on the resolution Working with multiple back offices, internal tools as well as engaging 3rd parties (Games providers) to ensure customer queries are answered and/or resolved in a timely and correct manner Assisting customers encountering issues with processing payments (Credit Cards, Bank transfers, E-wallets, Paysafe) Assisting customers with their KYC procedure - Also working closely with the Risk team in...
Jan 21, 2021
Full time
A Customer Support Specialist in our client’s organisation will be 1st line Support for players wishing to contact the company with regards to various matters. These matters include Account queries, Bonus enquiries, Complaints, Promotions, Basic Technical support and other various troubleshooting needs. The company strive to be the best in Support and Customer care within the industry and they are looking for individuals who possess the same vision.
Key Responsibilities
Handle customer queries through Live Chat and email Escalating to relevant departments and following up on the resolution Working with multiple back offices, internal tools as well as engaging 3rd parties (Games providers) to ensure customer queries are answered and/or resolved in a timely and correct manner Assisting customers encountering issues with processing payments (Credit Cards, Bank transfers, E-wallets, Paysafe) Assisting customers with their KYC procedure - Also working closely with the Risk team in...
The Branch Operations Specialist is the person responsible to operate and manage the operation of a small depot. This person will be the "face" of our client’s company and ensures guests receive outstanding service. Besides that, this person will coordinate all operational and support activities, including van preparation and administrative tasks. Responsibilities: • Train, supervise and support location needs, including client assistants, cleaning/shuttle officers and trainees;
• Receive and deliver the campervans (check-ins and check-outs);
• Using oral and written communication skills to register guests, process payments and explain the vehicle functionalities, reservation details and terms & conditions;
• Maintain updated information on van availability, reservations and guest communications;
• Verify and prepare vans after each booking;
• Handle complaints and specific customers’ requests and troubleshoot emergencies;
• Monitor stock and order depot...
Aug 14, 2020
Full time
The Branch Operations Specialist is the person responsible to operate and manage the operation of a small depot. This person will be the "face" of our client’s company and ensures guests receive outstanding service. Besides that, this person will coordinate all operational and support activities, including van preparation and administrative tasks. Responsibilities: • Train, supervise and support location needs, including client assistants, cleaning/shuttle officers and trainees;
• Receive and deliver the campervans (check-ins and check-outs);
• Using oral and written communication skills to register guests, process payments and explain the vehicle functionalities, reservation details and terms & conditions;
• Maintain updated information on van availability, reservations and guest communications;
• Verify and prepare vans after each booking;
• Handle complaints and specific customers’ requests and troubleshoot emergencies;
• Monitor stock and order depot...
We are looking for a Frontend Game Developer to join a cool game studio in Stockholm.
Qualifications and Experience
3-5 years of prior experience of software development as employee or contractor
Experience working with graphically performance-heavy web applications and responsive web pages and/or games
Working experience with JavaScript, TypeScript, HTML, CSS3 and Canvas
Experience with client-server integrations
An interest in gaming
The ability to deliver in an agile, iterative environment where pace is high and all voices matter
We also value
Experience in PIXI, Gulp, Jenkins, Maven, NodeJS, GIT, SASS and Webpack
Knowledge in TDD and automated testing techniques
Any other creative skill, from sound design to 3D modelling
Interest in computer graphics programming, animations and effects
You will write clean, structured & testable quality code as well as implementing and coding both art and graphical...
Apr 10, 2020
Full time
We are looking for a Frontend Game Developer to join a cool game studio in Stockholm.
Qualifications and Experience
3-5 years of prior experience of software development as employee or contractor
Experience working with graphically performance-heavy web applications and responsive web pages and/or games
Working experience with JavaScript, TypeScript, HTML, CSS3 and Canvas
Experience with client-server integrations
An interest in gaming
The ability to deliver in an agile, iterative environment where pace is high and all voices matter
We also value
Experience in PIXI, Gulp, Jenkins, Maven, NodeJS, GIT, SASS and Webpack
Knowledge in TDD and automated testing techniques
Any other creative skill, from sound design to 3D modelling
Interest in computer graphics programming, animations and effects
You will write clean, structured & testable quality code as well as implementing and coding both art and graphical...
Are you ready to be our star player? Join us and participate in taking over and building our platform using Continuous Delivery and Java 8. You will help us to form and lead the Game Server Development team working together with other experts.
Qualifications and Experience
University degree in Software Engineering or similar.
You have at least 3 years’ experience of development in relevant systems and you have worked with Java at least a year.
You have good knowledge of interacting with both the API and the Database layer of the system.
You are used to, and wants to, work in a multithreaded environment.
It’s important that you have experience of Agile principles and have a strong belief in writing unit tests.
And last, you need to have a good verbal and written communications skills in English.
We also value
Passion about Casino (or any other gambling game).
Experience in high transactional, high volume environments....
Apr 09, 2020
Full time
Are you ready to be our star player? Join us and participate in taking over and building our platform using Continuous Delivery and Java 8. You will help us to form and lead the Game Server Development team working together with other experts.
Qualifications and Experience
University degree in Software Engineering or similar.
You have at least 3 years’ experience of development in relevant systems and you have worked with Java at least a year.
You have good knowledge of interacting with both the API and the Database layer of the system.
You are used to, and wants to, work in a multithreaded environment.
It’s important that you have experience of Agile principles and have a strong belief in writing unit tests.
And last, you need to have a good verbal and written communications skills in English.
We also value
Passion about Casino (or any other gambling game).
Experience in high transactional, high volume environments....
Our client – an award-winning provider of online video slots is now looking for a Frontend Developer to join their ambitious team in Stockholm.
About the role
As a Frontend Developer, you will play an integral part in making awesome Features and Promotional tools that makes games stand out. In this role, you will develop new Features and Promotional tools like Achievements , Challenges and Tournaments, which are optimized for both desktop and mobile devices. They are written in Typescript and/or JavaScript, some have an HTML based UI and others are presented with the help of PIXI-JS and WebGL. You will write clean, structured & testable quality code as well as implementing and coding both art and graphical effects. You will work closely with the Product team, Artists, QA, and Account Managers. You will also cooperate with the Customers and therefore be an important link between the company and clients. Being attentive to customers and...
Apr 09, 2020
Full time
Our client – an award-winning provider of online video slots is now looking for a Frontend Developer to join their ambitious team in Stockholm.
About the role
As a Frontend Developer, you will play an integral part in making awesome Features and Promotional tools that makes games stand out. In this role, you will develop new Features and Promotional tools like Achievements , Challenges and Tournaments, which are optimized for both desktop and mobile devices. They are written in Typescript and/or JavaScript, some have an HTML based UI and others are presented with the help of PIXI-JS and WebGL. You will write clean, structured & testable quality code as well as implementing and coding both art and graphical effects. You will work closely with the Product team, Artists, QA, and Account Managers. You will also cooperate with the Customers and therefore be an important link between the company and clients. Being attentive to customers and...
Our client – an award-winning provider of online video slots is now looking for a Game Developer to join their ambitious team in Stockholm.
As a Game Developer, you will be working in a team that is responsible for taking the game from a concept stage to a finished game, optimized for both desktop and mobile devices. Not only will you write structured, testable quality code but you will also support graphics and FX artists with implementing and coding art and graphical effects.
Qualifications and Experience
2-5 years of prior experience of software development as employee or contractor
Experience working with graphically performance-heavy web applications and games
Working experience with JavaScript, ActionScript, TypeScript, HTML, or similar
Interest in computer graphics programming, animations and effects
Experience with client-server integrations
The ability to deliver in an agile, iterative environment where pace is high and all voices matter...
Apr 09, 2020
Full time
Our client – an award-winning provider of online video slots is now looking for a Game Developer to join their ambitious team in Stockholm.
As a Game Developer, you will be working in a team that is responsible for taking the game from a concept stage to a finished game, optimized for both desktop and mobile devices. Not only will you write structured, testable quality code but you will also support graphics and FX artists with implementing and coding art and graphical effects.
Qualifications and Experience
2-5 years of prior experience of software development as employee or contractor
Experience working with graphically performance-heavy web applications and games
Working experience with JavaScript, ActionScript, TypeScript, HTML, or similar
Interest in computer graphics programming, animations and effects
Experience with client-server integrations
The ability to deliver in an agile, iterative environment where pace is high and all voices matter...
Location: Stockholm
We are looking for an experienced Infra & DevOps Specialist to join a cool igaming game-studio in Stockholm.
The company has decided to add another dimension to their product offering by including a platform. Not only will the platform distribute their awesome games, but also support their growth in terms of scalability, uptime and service. More importantly, it will form a crucial part of their product offering in terms of promotional tools and reporting and enabling entry into new markets and customers.
They need an awesome leader to help us building and hosting our platform and someone who can come up with appropriate technologies to solve the challenges that we are facing and to evangelize it to a growing team.
The initial project
The project is essentially about executing a separation from Quickspin’s current platform partner – and being able to run such platform independently. They do not have any frames for...
Mar 22, 2020
Full time
Location: Stockholm
We are looking for an experienced Infra & DevOps Specialist to join a cool igaming game-studio in Stockholm.
The company has decided to add another dimension to their product offering by including a platform. Not only will the platform distribute their awesome games, but also support their growth in terms of scalability, uptime and service. More importantly, it will form a crucial part of their product offering in terms of promotional tools and reporting and enabling entry into new markets and customers.
They need an awesome leader to help us building and hosting our platform and someone who can come up with appropriate technologies to solve the challenges that we are facing and to evangelize it to a growing team.
The initial project
The project is essentially about executing a separation from Quickspin’s current platform partner – and being able to run such platform independently. They do not have any frames for...
We are looking for an awesome key player for our client who has a deep understanding and genuine interest in connecting platforms and make them work together. You will create and lead our Integration team. The integration team will work towards our customers Integration teams. The role also include that you will work internally with our sales team in Malta to review and design future
The project is essentially about executing a separation from our current platform partner – and being able to run such platform independently. We do not have any frames for how we will work with the platform, meaning that you will have an important leading role in deciding every step of the process in this project and find ways to make it work as a successful department. Including, but not limited to: Set up hosting locations in multiple jurisdictions across the globe, set up and offer tech support to our licensees, ensuring compliance and certification...
Mar 18, 2020
Full time
We are looking for an awesome key player for our client who has a deep understanding and genuine interest in connecting platforms and make them work together. You will create and lead our Integration team. The integration team will work towards our customers Integration teams. The role also include that you will work internally with our sales team in Malta to review and design future
The project is essentially about executing a separation from our current platform partner – and being able to run such platform independently. We do not have any frames for how we will work with the platform, meaning that you will have an important leading role in deciding every step of the process in this project and find ways to make it work as a successful department. Including, but not limited to: Set up hosting locations in multiple jurisdictions across the globe, set up and offer tech support to our licensees, ensuring compliance and certification...
