Customer Support Representatives with Italian & English
Our client is an independent international company set on building the most modern, cutting-edge software and turnkey solutions to online gaming operators on a global scale.
We are building the future of e-gaming experiences by laying its foundations, pushing innovation and delivering excellence. In 2011 the company opened its first branch Bulgaria.
9 years later there are over 120 people engaged in the company’s projects who according to their competencies are situated in Israel, Plovdiv and Sofia- Bulgaria.
Why Sofia?
As one of the oldest European capital cities, Sofia has managed to preserve its splendor and importance over the years. Being Bulgaria's economic and social heart, it is a continuously developing area. With one of the continent's lowest unemployment rates, Sofia provides many professional opportunities to expatriates. Known as the city that "grows but does not age", Sofia...
Nov 10, 2020
Full time
Customer Support Representatives with Italian & English
Our client is an independent international company set on building the most modern, cutting-edge software and turnkey solutions to online gaming operators on a global scale.
We are building the future of e-gaming experiences by laying its foundations, pushing innovation and delivering excellence. In 2011 the company opened its first branch Bulgaria.
9 years later there are over 120 people engaged in the company’s projects who according to their competencies are situated in Israel, Plovdiv and Sofia- Bulgaria.
Why Sofia?
As one of the oldest European capital cities, Sofia has managed to preserve its splendor and importance over the years. Being Bulgaria's economic and social heart, it is a continuously developing area. With one of the continent's lowest unemployment rates, Sofia provides many professional opportunities to expatriates. Known as the city that "grows but does not age", Sofia...
Are you an Affiliate Manager looking for an exciting new challenge? We have the perfect job opportunity for you to join an international established gaming company in Sofia, Bulgaria . They’re looking for you to create, develop, and maintain the affiliate network and customer base in the company’s markets.
Your key job responsibilities as the Affiliate Manager in Sofia, Bulgaria will include:
Improve growth of our affiliate network
Ability to identify new potential opportunities
Expertise in gambling and betting markets
Ability to maintain cordial relationships with existing and prospective affiliate partners
Ability to create and manage commission models
Analyze competitors and recognize industry trends
Solid existing affiliate connections
Collaborate with the internal creative team in order to create promotions
Provide communications to affiliate partners on a regular basis
Maintain strong working relationships...
Oct 09, 2020
Full time
Are you an Affiliate Manager looking for an exciting new challenge? We have the perfect job opportunity for you to join an international established gaming company in Sofia, Bulgaria . They’re looking for you to create, develop, and maintain the affiliate network and customer base in the company’s markets.
Your key job responsibilities as the Affiliate Manager in Sofia, Bulgaria will include:
Improve growth of our affiliate network
Ability to identify new potential opportunities
Expertise in gambling and betting markets
Ability to maintain cordial relationships with existing and prospective affiliate partners
Ability to create and manage commission models
Analyze competitors and recognize industry trends
Solid existing affiliate connections
Collaborate with the internal creative team in order to create promotions
Provide communications to affiliate partners on a regular basis
Maintain strong working relationships...
A bingo based iGaming business have an exciting job opportunity for an experienced, enthusiastic and driven Affiliate Manager to build up their Affiliate programme in Sofia, Bulgaria . Does this sound like you? Keep reading!
Working across the marketing department, the Affiliate Manager in Sofia, Bulgaria will be charged with improving and growing the affiliate programme. You will be tasked with managing existing relationships as well as going out and seeking out new ones. You will monitor all activity to make sure that the partners are successful and commercially viable. This job will also require you to shape the strategy and future of this companies affiliate programme.
The Affiliate Manager in Sofia, Bulgaria must have experience within a fast paced affiliate role and ideally would have worked across a sportsbook product. You must have iGaming experience and ideally multi territory experience. This business are looking for...
Oct 09, 2020
Full time
A bingo based iGaming business have an exciting job opportunity for an experienced, enthusiastic and driven Affiliate Manager to build up their Affiliate programme in Sofia, Bulgaria . Does this sound like you? Keep reading!
Working across the marketing department, the Affiliate Manager in Sofia, Bulgaria will be charged with improving and growing the affiliate programme. You will be tasked with managing existing relationships as well as going out and seeking out new ones. You will monitor all activity to make sure that the partners are successful and commercially viable. This job will also require you to shape the strategy and future of this companies affiliate programme.
The Affiliate Manager in Sofia, Bulgaria must have experience within a fast paced affiliate role and ideally would have worked across a sportsbook product. You must have iGaming experience and ideally multi territory experience. This business are looking for...
We have an exciting job opportunity for an Operations Manager to join an international established gaming company in Sofia, Bulgaria . You will be part of an exciting brand new platform, and will be working with the best! If you have experience in Online Gaming operations, we would love to hear from you!
Your key job responsibilities as the Operations Manager in Sofia, Bulgaria will include:
Plan and direct gaming operations across multiple territories, products and platforms
Ensure all promotional and operational activity is planned and executed correctly
Evaluation of promotional activity to improve ROI, and operational activity to improve efficiency
Create and implement anti-fraud, bonus abuse, promotional setup and game content configuration process to minimize risk
Manage P&L
Create additional reporting and data insight with BI team to improve understanding of product performance and customer behaviour to maximize...
Oct 09, 2020
Full time
We have an exciting job opportunity for an Operations Manager to join an international established gaming company in Sofia, Bulgaria . You will be part of an exciting brand new platform, and will be working with the best! If you have experience in Online Gaming operations, we would love to hear from you!
Your key job responsibilities as the Operations Manager in Sofia, Bulgaria will include:
Plan and direct gaming operations across multiple territories, products and platforms
Ensure all promotional and operational activity is planned and executed correctly
Evaluation of promotional activity to improve ROI, and operational activity to improve efficiency
Create and implement anti-fraud, bonus abuse, promotional setup and game content configuration process to minimize risk
Manage P&L
Create additional reporting and data insight with BI team to improve understanding of product performance and customer behaviour to maximize...
We have an exciting job opportunity for a Marketing Manager to join an international established gaming company in Sofia, Bulgaria . You will develop an online casino strategy, as well as manage the internal creative team in order to create marketing campaigns/ promotions/ events for all products. Does this sound like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Marketing Manager in Sofia, Bulgaria will include:
Responsible for online Casino products (Casino and Live Casino) active customer numbers and ARPU
Define marketing strategies for CRM and retention activities
Follow and contribute to improve internal processes and strategies connected to: Life Cycle Management and Customer Segmentation, Loyalty management and retention rate, and Churn prevention with a special focus on key segments
Manage the bonus spend budget and ensure campaigns are helping to achieve the overall monthly and quarterly...
Oct 09, 2020
Full time
We have an exciting job opportunity for a Marketing Manager to join an international established gaming company in Sofia, Bulgaria . You will develop an online casino strategy, as well as manage the internal creative team in order to create marketing campaigns/ promotions/ events for all products. Does this sound like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Marketing Manager in Sofia, Bulgaria will include:
Responsible for online Casino products (Casino and Live Casino) active customer numbers and ARPU
Define marketing strategies for CRM and retention activities
Follow and contribute to improve internal processes and strategies connected to: Life Cycle Management and Customer Segmentation, Loyalty management and retention rate, and Churn prevention with a special focus on key segments
Manage the bonus spend budget and ensure campaigns are helping to achieve the overall monthly and quarterly...
A global iGaming Software development business has an urgent job opportunity for a Head of Mobile to join an existing team and take control of the business mobile product & development in Sofia, Bulgaria . This is an exciting opportunity for an experienced Mobile Developer seeking a step up in a global business. Due to the location of teams this role will require travel on a bi-weekly basis around Europe; however the rest of your working time can be from home or in offices in UK or Bulgaria.
Your key job responsibilities as the Head of Mobile in Sofia, Bulgaria :
Mobile Strategy – Product & Development
Architecture
Stakeholder management
Delivery of strategy & road maps
Man-management
Budget
Requirements for this Head of Mobile job in Sofia, Bulgaria :
Must be an EU/UK citizen
Minimum 5 years working with IOS & Android
Ability to lead and manage technical & product teams
Interest in iGaming...
Oct 09, 2020
Full time
A global iGaming Software development business has an urgent job opportunity for a Head of Mobile to join an existing team and take control of the business mobile product & development in Sofia, Bulgaria . This is an exciting opportunity for an experienced Mobile Developer seeking a step up in a global business. Due to the location of teams this role will require travel on a bi-weekly basis around Europe; however the rest of your working time can be from home or in offices in UK or Bulgaria.
Your key job responsibilities as the Head of Mobile in Sofia, Bulgaria :
Mobile Strategy – Product & Development
Architecture
Stakeholder management
Delivery of strategy & road maps
Man-management
Budget
Requirements for this Head of Mobile job in Sofia, Bulgaria :
Must be an EU/UK citizen
Minimum 5 years working with IOS & Android
Ability to lead and manage technical & product teams
Interest in iGaming...
Are you looking for an exciting job opportunity within an online gaming company? Keep reading! An online gaming company based in Sofia, Bulgaria have an exciting opportunity for a Product Manager to join their team. Relocation and visa assistance will be provided. Apply today!
Your key job responsibilities as the Product Manager in Sofia, Bulgaria will include:
Build and maintain vendor relationships
Create and formulate manageable marketing initiatives using the current tools available from concept to execution
Investigate new products and vendors on an ongoing basis
Assist with other duties at request on occasion
Ensure daily/weekly/monthly tasks are completed timeously and with accuracy
Requirements for this Product Manager job in Sofia, Bulgaria :
Be educated to degree level, with qualifications or proven ability in maths, statistical analysis
A minimum of 4 years relevant online casino industry experience
Must...
Jun 19, 2020
Full time
Are you looking for an exciting job opportunity within an online gaming company? Keep reading! An online gaming company based in Sofia, Bulgaria have an exciting opportunity for a Product Manager to join their team. Relocation and visa assistance will be provided. Apply today!
Your key job responsibilities as the Product Manager in Sofia, Bulgaria will include:
Build and maintain vendor relationships
Create and formulate manageable marketing initiatives using the current tools available from concept to execution
Investigate new products and vendors on an ongoing basis
Assist with other duties at request on occasion
Ensure daily/weekly/monthly tasks are completed timeously and with accuracy
Requirements for this Product Manager job in Sofia, Bulgaria :
Be educated to degree level, with qualifications or proven ability in maths, statistical analysis
A minimum of 4 years relevant online casino industry experience
Must...
HRS’s mission is to connect Bulgarian human capital with the best employers. Let us find your better job and help you grow. Apply now! Our partner is one of the leading gaming companies. They are looking for experienced and motivated specialists to join their multilingual team. The person in this role will be responsible for the customer's accounts and bonus benefits. You will have the opportunity to build a good professional experience and to enrich the knowledge. Online Gaming Advisor with French Main Responsibilities: • Offering excellent support and troubleshooting via email, chat, and outbound communication; • Maintaining high-level customer satisfaction level for chat & email; • Cooperating with the most suitable department according to the issue; • Supporting the clients regarding the bonus scheme and their accounts. Why you should apply: • Awesome schedule: 7 working hours + 1-hour lunch break; • A global multilingual...
May 06, 2020
Full time
HRS’s mission is to connect Bulgarian human capital with the best employers. Let us find your better job and help you grow. Apply now! Our partner is one of the leading gaming companies. They are looking for experienced and motivated specialists to join their multilingual team. The person in this role will be responsible for the customer's accounts and bonus benefits. You will have the opportunity to build a good professional experience and to enrich the knowledge. Online Gaming Advisor with French Main Responsibilities: • Offering excellent support and troubleshooting via email, chat, and outbound communication; • Maintaining high-level customer satisfaction level for chat & email; • Cooperating with the most suitable department according to the issue; • Supporting the clients regarding the bonus scheme and their accounts. Why you should apply: • Awesome schedule: 7 working hours + 1-hour lunch break; • A global multilingual...
Cross border talent is hiring for a Multinational Company in Sofia, Bulgaria.
We are looking candidate who can speak French or German or Italian or Dutch (Any one language).
Open job roles are Customer Support, Game support,sales specialist,Tech support,Social media content analyst
Location - Sofia. Bulgaria (Currently hiring only local candidates).
Apply only if you have EU passport or Valid Residence Permit
if you are interested please send resume to swikriti.srivastava@cbtalents.com
Apr 21, 2020
Full time
Cross border talent is hiring for a Multinational Company in Sofia, Bulgaria.
We are looking candidate who can speak French or German or Italian or Dutch (Any one language).
Open job roles are Customer Support, Game support,sales specialist,Tech support,Social media content analyst
Location - Sofia. Bulgaria (Currently hiring only local candidates).
Apply only if you have EU passport or Valid Residence Permit
if you are interested please send resume to swikriti.srivastava@cbtalents.com
For a start-up project in lottery business we are looking for experienced Affiliates expert which will join the shared service center of the company in Sofia.
Main duties:
Marketing researches
Establishing connection with potentially productive affiliates
Daily monitoring of the operations in terms of affiliates
Leading communication with all of the affiliating partners, setting targets and measures for achievements
Reporting to the CEO on monthly basis on results, growth, new markets reach, etc.
The person we are looking for :
has rich experience in e-marketing and/or affiliates performance (gaming space experience is a plus)
is a commicative and open to innovations individual, who is always eager to achieve results beyond the established targets
is an adaptive team player
The company offers excellent conditions and flexibilty. Salary is negotiable with levels (depending on experience) between 2800-4000 BGN net.
Only shortlisted...
Apr 13, 2020
Full time
For a start-up project in lottery business we are looking for experienced Affiliates expert which will join the shared service center of the company in Sofia.
Main duties:
Marketing researches
Establishing connection with potentially productive affiliates
Daily monitoring of the operations in terms of affiliates
Leading communication with all of the affiliating partners, setting targets and measures for achievements
Reporting to the CEO on monthly basis on results, growth, new markets reach, etc.
The person we are looking for :
has rich experience in e-marketing and/or affiliates performance (gaming space experience is a plus)
is a commicative and open to innovations individual, who is always eager to achieve results beyond the established targets
is an adaptive team player
The company offers excellent conditions and flexibilty. Salary is negotiable with levels (depending on experience) between 2800-4000 BGN net.
Only shortlisted...
We are William Hill Bulgaria…
…support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move. William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.
We are looking for you- GERMAN CUSTOMER SUPPORT ADVISOR with or without experience to:
Communicate with customers using chat, email and phone
Provide online assistance for products, websites, software, etc.
Answer customer queries in timely and professional manner
Collaborate closely with other team members and colleagues in the office
Take part in additional activities you would find interesting for you
Guide customers into finding the best solution for them
You possess:
Fluent written & spoken German...
Apr 13, 2020
Full time
We are William Hill Bulgaria…
…support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move. William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.
We are looking for you- GERMAN CUSTOMER SUPPORT ADVISOR with or without experience to:
Communicate with customers using chat, email and phone
Provide online assistance for products, websites, software, etc.
Answer customer queries in timely and professional manner
Collaborate closely with other team members and colleagues in the office
Take part in additional activities you would find interesting for you
Guide customers into finding the best solution for them
You possess:
Fluent written & spoken German...
One of the world’s biggest online gambling companies is looking for a motivated Network Engineer to become part of their Sofia based IT center.
The position reports directly to the CTO and icludes main responsibilities like:
assuring the smooth operation of the build process
live monitoring of logged incidents and immediate actions for their resolving or reassigning
close cooperation with the Security team on updates and necessary measures
assesing and reporting the performance and identifying potential issues on daily basis
The ideal candidate will be a communicative and eager to learn person with relevant education and experience in infrastructure and/or technical related role.
Awareness of PCI DSS current version will be considered as a serious advantage.
The company offers great remuneration package and a lot of flexibility regarding working hours.
Shortlisted candidates will be contacted.
Apr 13, 2020
Full time
One of the world’s biggest online gambling companies is looking for a motivated Network Engineer to become part of their Sofia based IT center.
The position reports directly to the CTO and icludes main responsibilities like:
assuring the smooth operation of the build process
live monitoring of logged incidents and immediate actions for their resolving or reassigning
close cooperation with the Security team on updates and necessary measures
assesing and reporting the performance and identifying potential issues on daily basis
The ideal candidate will be a communicative and eager to learn person with relevant education and experience in infrastructure and/or technical related role.
Awareness of PCI DSS current version will be considered as a serious advantage.
The company offers great remuneration package and a lot of flexibility regarding working hours.
Shortlisted candidates will be contacted.
Product Manager Sofia, Bulgaria Our client is a global company and a leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe! We are looking for a product manager to join its winning team and be part of the development of its winning Sports betting platform. Responsibilities:
Defining detailed customer specifications and requirements;
Communicate with internal teams and stakeholders to understand needs and capture requirements;
Support the daily work of R&D teams by sharing knowledge, identifying, resolving and escalating roadblocks and dependencies;
Collecting, prioritizing and communicating product requirements and managing the release of contents;
Owning and responsible for various documentations: SRS, publications, training presentations, story boards, system use case, etc.
Controlling and assisting in the planning of all running and incoming projects;
Managing product backlogs and versions...
Apr 13, 2020
Full time
Product Manager Sofia, Bulgaria Our client is a global company and a leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe! We are looking for a product manager to join its winning team and be part of the development of its winning Sports betting platform. Responsibilities:
Defining detailed customer specifications and requirements;
Communicate with internal teams and stakeholders to understand needs and capture requirements;
Support the daily work of R&D teams by sharing knowledge, identifying, resolving and escalating roadblocks and dependencies;
Collecting, prioritizing and communicating product requirements and managing the release of contents;
Owning and responsible for various documentations: SRS, publications, training presentations, story boards, system use case, etc.
Controlling and assisting in the planning of all running and incoming projects;
Managing product backlogs and versions...
Sales & Business Development Manager Sofia, Bulgaria Our client is a global company and a leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe! We are looking for a product manager to join its winning team and be part of the development of its winning Sports betting platform. Responsibilities:
Bring new accounts, prospecting, negotiating, and closing deals.
Extensive experience in Account /Business Dev Manager roles in Sports Betting industry.
Ensure that sales budgets, reports and forecasts are completed and presented on time.
Work with other managers to develop sales and marketing strategies.
Understand and comply with the relevant laws and ethical standards within the iGaming industry.
Ensure that customers receive a high standard of service from commencement of business to post-sales service.
Gather market intelligence on competitor’s products and sales strategies.
Work with Sales/Marketing...
Apr 13, 2020
Remote
Sales & Business Development Manager Sofia, Bulgaria Our client is a global company and a leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe! We are looking for a product manager to join its winning team and be part of the development of its winning Sports betting platform. Responsibilities:
Bring new accounts, prospecting, negotiating, and closing deals.
Extensive experience in Account /Business Dev Manager roles in Sports Betting industry.
Ensure that sales budgets, reports and forecasts are completed and presented on time.
Work with other managers to develop sales and marketing strategies.
Understand and comply with the relevant laws and ethical standards within the iGaming industry.
Ensure that customers receive a high standard of service from commencement of business to post-sales service.
Gather market intelligence on competitor’s products and sales strategies.
Work with Sales/Marketing...
We are William Hill Bulgaria…
…support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move. William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.
We are looking for you- ITALIAN CUSTOMER SUPPORT ADVISOR with or without experience to:
Communicate with customers using chat, email and phone
Provide online assistance for products, websites, software, etc.
Answer customer queries in timely and professional manner
Collaborate closely with other team members and colleagues in the office
Take part in additional activities you would find interesting for you
Guide customers into finding the best solution for them
You possess:
Fluent written & spoken Italian language...
Apr 13, 2020
Permanent
We are William Hill Bulgaria…
…support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move. William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.
We are looking for you- ITALIAN CUSTOMER SUPPORT ADVISOR with or without experience to:
Communicate with customers using chat, email and phone
Provide online assistance for products, websites, software, etc.
Answer customer queries in timely and professional manner
Collaborate closely with other team members and colleagues in the office
Take part in additional activities you would find interesting for you
Guide customers into finding the best solution for them
You possess:
Fluent written & spoken Italian language...
We are William Hill Bulgaria…
…support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move. William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.
We are looking for you- SPANISH CUSTOMER SUPPORT ADVISOR with or without experience to:
Communicate with customers using chat, email and phone
Provide online assistance for products, websites, software, etc.
Answer customer queries in timely and professional manner
Collaborate closely with other team members and colleagues in the office
Take part in additional activities you would find interesting for you
Guide customers into finding the best solution for them
You possess:
Fluent written & spoken Spanish language...
Apr 13, 2020
Permanent
We are William Hill Bulgaria…
…support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move. William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.
We are looking for you- SPANISH CUSTOMER SUPPORT ADVISOR with or without experience to:
Communicate with customers using chat, email and phone
Provide online assistance for products, websites, software, etc.
Answer customer queries in timely and professional manner
Collaborate closely with other team members and colleagues in the office
Take part in additional activities you would find interesting for you
Guide customers into finding the best solution for them
You possess:
Fluent written & spoken Spanish language...
One of the world’s biggest online gambling companies is looking for a motivated Network Engineer to become part of their Sofia based IT center.
The position reports directly to the CTO and icludes main responsibilities like:
assuring the smooth operation of the build process
live monitoring of logged incidents and immediate actions for their resolving or reassigning
close cooperation with the Security team on updates and necessary measures
assesing and reporting the performance and identifying potential issues on daily basis
The idal candidate will be a communicative and eager to learn person with relevant education and experience in infrastructure and/or technical related role.
Awareness of PCI DSS current version will be considered as a serious advantage.
The company offers great remuneration package and a lot of flexibility regarding working hours.
Shortlisted candidates will be contacted.
Apr 10, 2020
Part time
One of the world’s biggest online gambling companies is looking for a motivated Network Engineer to become part of their Sofia based IT center.
The position reports directly to the CTO and icludes main responsibilities like:
assuring the smooth operation of the build process
live monitoring of logged incidents and immediate actions for their resolving or reassigning
close cooperation with the Security team on updates and necessary measures
assesing and reporting the performance and identifying potential issues on daily basis
The idal candidate will be a communicative and eager to learn person with relevant education and experience in infrastructure and/or technical related role.
Awareness of PCI DSS current version will be considered as a serious advantage.
The company offers great remuneration package and a lot of flexibility regarding working hours.
Shortlisted candidates will be contacted.
Our client is a leading provider of multilingual player support, localization and testing services for the games industry. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day!
The gaming industry is not only booming, but it is also changing.
Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises.
Primary Responsibilities
Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the...
Apr 10, 2020
Our client is a leading provider of multilingual player support, localization and testing services for the games industry. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day!
The gaming industry is not only booming, but it is also changing.
Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises.
Primary Responsibilities
Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the...
A multinational sports betting company is looking to hire a Technical Project Manager.
Your responsibilities would be:
To carry out the company’s projects from start till closure
To be a good communicator, who is able to develop a good project plan and take into account different ideas and approaches and coordinate them in a way leading to a successful project completion
To observe if the project is delivered on-time, make sure it is within the company’s budget
Evaluate the project performance and keep the documentation well organized
Perform risk management and report issues to the superior level stakeholders
If you have a 2+ years experience in project management and at least 1 year in the IT field, are fluent in English with excellent communication skills, punctual professional with attention to detail and have a BA in computer science, engineering or related field or equivalent work experience, then send us...
Apr 10, 2020
Full time
A multinational sports betting company is looking to hire a Technical Project Manager.
Your responsibilities would be:
To carry out the company’s projects from start till closure
To be a good communicator, who is able to develop a good project plan and take into account different ideas and approaches and coordinate them in a way leading to a successful project completion
To observe if the project is delivered on-time, make sure it is within the company’s budget
Evaluate the project performance and keep the documentation well organized
Perform risk management and report issues to the superior level stakeholders
If you have a 2+ years experience in project management and at least 1 year in the IT field, are fluent in English with excellent communication skills, punctual professional with attention to detail and have a BA in computer science, engineering or related field or equivalent work experience, then send us...
We are looking for a highly ambitious person to join our client’s fast-growing team and take the ownership of the casino product operating under the MGA licence.
The chosen candidate will be involved in developing a marketing plan in collaboration with internal stakeholders.
Main duties and responsibilities:
Developing the casino product strategy for several casino brands
Collaborating with stakeholders during the visioning and concept development of a product.
Overseeing creative implementation of both internal and external resources, taking on full responsibility for quality control, time management, and prioritization of tasks
Collaborating with acquisition, retention, product teams to ensure the best end to end customer experience
Managing the budget
Drafting the key objectives and strategies. Developing and adapting the product vision.
Acting as an ambassador for the product internally and...
Mar 31, 2020
Full time
We are looking for a highly ambitious person to join our client’s fast-growing team and take the ownership of the casino product operating under the MGA licence.
The chosen candidate will be involved in developing a marketing plan in collaboration with internal stakeholders.
Main duties and responsibilities:
Developing the casino product strategy for several casino brands
Collaborating with stakeholders during the visioning and concept development of a product.
Overseeing creative implementation of both internal and external resources, taking on full responsibility for quality control, time management, and prioritization of tasks
Collaborating with acquisition, retention, product teams to ensure the best end to end customer experience
Managing the budget
Drafting the key objectives and strategies. Developing and adapting the product vision.
Acting as an ambassador for the product internally and...