Have you ever wanted to live in Northern Ireland? This might be the perfect opportunity for you.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Swedish at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite.
What Is On Offer?
As an industry standard, you can typically expect a competitive salary package and a positive working environment with strong possibilities for career development.
We always have jobs for language speakers all over Europe, with many positions based in Portugal, Germany, Czech Republic, Ireland,...
Apr 10, 2020
Full time
Have you ever wanted to live in Northern Ireland? This might be the perfect opportunity for you.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Swedish at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite.
What Is On Offer?
As an industry standard, you can typically expect a competitive salary package and a positive working environment with strong possibilities for career development.
We always have jobs for language speakers all over Europe, with many positions based in Portugal, Germany, Czech Republic, Ireland,...
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
Apr 09, 2020
Full time
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
Apr 09, 2020
Full time
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
Apr 09, 2020
Full time
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
Apr 09, 2020
Full time
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
Apr 09, 2020
Full time
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
Apr 09, 2020
Full time
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
Apr 03, 2020
Full time
On behalf of our client, a leading business services company, we are looking for Multi-Lingual Customer Support Agents to work in Belfast, Northern Ireland. Belfast, the birthplace of the RMS Titanic, is the capital and largest city of Northern Ireland.
As one of the safest cities in Europe, it boasts many historic locations as well as a vibrant nightlife perfect for those looking live their life to the full. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities:
Responsible for a range of inbound customer contacts via social media and email;
Manage cases within the supplied Customer Relationship Management (CRM) system;
Document and log all contacts and actions in the CRM per specified guidelines;
Provides clear direction to assist customers during issue resolution;
Remains knowledgeable of performance requirements, brands/product and process documentation;
Achieves specified performance goals and...
German Speaking Sales Account Executive Belfast, Northern Ireland Our client is an International Software Marketing & Sales company who specialise in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies. They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role:
Outbound business to business sales and marketing on behalf of their technology clients.
Lead generation and pre-sales through tele prospecting.
Identifying and qualifying sales opportunities based on campaign criteria.
Scheduling...
Apr 03, 2020
Full time
German Speaking Sales Account Executive Belfast, Northern Ireland Our client is an International Software Marketing & Sales company who specialise in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies. They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role:
Outbound business to business sales and marketing on behalf of their technology clients.
Lead generation and pre-sales through tele prospecting.
Identifying and qualifying sales opportunities based on campaign criteria.
Scheduling...
French speaking Sales Account Executive Belfast, Northern Ireland Our client is an International Software Marketing & Sales company who specialise in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies. They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role:
Outbound business to business sales and marketing on behalf of their technology clients.
Lead generation and pre-sales through tele prospecting.
Identifying and qualifying sales opportunities based on campaign criteria.
Scheduling...
Apr 01, 2020
Full time
French speaking Sales Account Executive Belfast, Northern Ireland Our client is an International Software Marketing & Sales company who specialise in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies. They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role:
Outbound business to business sales and marketing on behalf of their technology clients.
Lead generation and pre-sales through tele prospecting.
Identifying and qualifying sales opportunities based on campaign criteria.
Scheduling...
French Sales Account Executive Belfast, Northern Ireland Our client is an International Software Marketing & Sales company who specialise in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies. They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role:
Outbound business to business sales and marketing on behalf of their technology clients.
Lead generation and pre-sales through tele prospecting.
Identifying and qualifying sales opportunities based on campaign criteria.
Scheduling sales...
Apr 01, 2020
Full time
French Sales Account Executive Belfast, Northern Ireland Our client is an International Software Marketing & Sales company who specialise in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies. They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role:
Outbound business to business sales and marketing on behalf of their technology clients.
Lead generation and pre-sales through tele prospecting.
Identifying and qualifying sales opportunities based on campaign criteria.
Scheduling sales...
Our client is an International Software Marketing & Sales company who specialises in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role: Outbound business to business sales and marketing on behalf of their technology clients Lead generation and pre-sales through tele prospecting Identifying and qualifying sales opportunities based on campaign criteria Scheduling sales appointments on behalf their clients Research and gather business intelligence –...
Mar 31, 2020
Full time
Our client is an International Software Marketing & Sales company who specialises in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role: Outbound business to business sales and marketing on behalf of their technology clients Lead generation and pre-sales through tele prospecting Identifying and qualifying sales opportunities based on campaign criteria Scheduling sales appointments on behalf their clients Research and gather business intelligence –...
Have you ever wanted to live in Northern Ireland, a country rich in heritage and culture? From rich history and a buzzy city culture; Belfast has much to offer for the ambitious individual looking to progress their career. Our client is currently looking for a German speaking Customer Service Agent to be based in Belfast in Ireland.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write German at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite.
What Is On Offer?
As an industry standard, you can typically expect a competitive salary...
Mar 31, 2020
Full time
Have you ever wanted to live in Northern Ireland, a country rich in heritage and culture? From rich history and a buzzy city culture; Belfast has much to offer for the ambitious individual looking to progress their career. Our client is currently looking for a German speaking Customer Service Agent to be based in Belfast in Ireland.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write German at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite.
What Is On Offer?
As an industry standard, you can typically expect a competitive salary...
Swedish speaking Social Media Support Specialist - BELFAST About the position This project is for one of the world’s best known technology and software companies. Its dedicated team provides multi lingual front line technical support within many product groups. They handle a total of 1 million incidents annually. The Social Care Support Specialist (SCSS) is a front-line role, responsible for monitoring and responding to comments and feedback through Social Media channels, such as Facebook & Twitter. While the role focus is on Social Media, the SCSS will also support customer interactions through, email, voice, chat and community forums. This role reports to the Social Media Team Manager, ensuring that responsiveness to posts and comments is delivered within an agreed service level, and that the communication style and tone conforms to agreed Social Media guidelines. Key traits: S – Social Media Savvy O – Organised And Focused On Maintaining Excellent Product Knowledge C –...
Mar 28, 2020
Full time
Swedish speaking Social Media Support Specialist - BELFAST About the position This project is for one of the world’s best known technology and software companies. Its dedicated team provides multi lingual front line technical support within many product groups. They handle a total of 1 million incidents annually. The Social Care Support Specialist (SCSS) is a front-line role, responsible for monitoring and responding to comments and feedback through Social Media channels, such as Facebook & Twitter. While the role focus is on Social Media, the SCSS will also support customer interactions through, email, voice, chat and community forums. This role reports to the Social Media Team Manager, ensuring that responsiveness to posts and comments is delivered within an agreed service level, and that the communication style and tone conforms to agreed Social Media guidelines. Key traits: S – Social Media Savvy O – Organised And Focused On Maintaining Excellent Product Knowledge C –...
Dutch speaking Technical Support Belfast, Northern Ireland
Our client is a company where you can grow and develop in your career and they are looking for a Dutch speaking Technical Support.
The Role: You will be supporting a company which creates a wide range of products that make people’s lives better, easier and more fulfilling. From wireless home networking and entertainment to mobile accessories, energy management and an extensive range of cables. As a Technical Support Agent, you will provide excellent customer service to end users. Polished communication skills and an excellent phone manner will allow you to efficiently handle customer issues by phone, leading to successful resolution. An interest in home & consumer electronics is important along with an interest in technology and a willingness to learn. Main duties: Provide technical support to customers. Help customers to connect third party devices with their product (tablets, laptops, Xbox, Wii, smart phones,...
Mar 27, 2020
Full time
Dutch speaking Technical Support Belfast, Northern Ireland
Our client is a company where you can grow and develop in your career and they are looking for a Dutch speaking Technical Support.
The Role: You will be supporting a company which creates a wide range of products that make people’s lives better, easier and more fulfilling. From wireless home networking and entertainment to mobile accessories, energy management and an extensive range of cables. As a Technical Support Agent, you will provide excellent customer service to end users. Polished communication skills and an excellent phone manner will allow you to efficiently handle customer issues by phone, leading to successful resolution. An interest in home & consumer electronics is important along with an interest in technology and a willingness to learn. Main duties: Provide technical support to customers. Help customers to connect third party devices with their product (tablets, laptops, Xbox, Wii, smart phones,...
French Sales Account Executive Belfast, Northern Ireland Our client is an International Software Marketing & Sales company who specialise in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies. They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role:
Outbound business to business sales and marketing on behalf of their technology clients.
Lead generation and pre-sales through tele prospecting.
Identifying and qualifying sales opportunities based on campaign criteria.
Scheduling sales...
Mar 27, 2020
Full time
French Sales Account Executive Belfast, Northern Ireland Our client is an International Software Marketing & Sales company who specialise in helping clients achieve their revenue goals by combining predictive analytics with account-based marketing services and sales to acquire new customers, faster. Some of their clients include market leading technology companies. They are experiencing a global growth and are looking for driven, energetic, sales professionals to join their expanding Belfast office. Their Sales Account Executives are one of the biggest contributors to the company’s success and as they continue to grow they have excellent opportunities for career progression and money earning potential. The Role:
Outbound business to business sales and marketing on behalf of their technology clients.
Lead generation and pre-sales through tele prospecting.
Identifying and qualifying sales opportunities based on campaign criteria.
Scheduling sales...
Hebrew speaking Ecommerce Support Agent Belfast, Northern Ireland About the position: Our people are the future of our business. Our employees are passionate about our partnership with this industry leader, their role and the overall success of the company. As part of a multicultural and multilingual team you’ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner. Responsibilities:
Providing a high level of professionalism and customer service skills.
Ability to handle and respond to constant inbound phone calls via Telephone and occasional email inquiries in a call center based environment.
Research and resolve inquiries verbally, in writing, and on-line.
Maintain and promote a positive attitude whilst meeting productivity goals.
Maintain high confidentiality...
Mar 26, 2020
Full time
Hebrew speaking Ecommerce Support Agent Belfast, Northern Ireland About the position: Our people are the future of our business. Our employees are passionate about our partnership with this industry leader, their role and the overall success of the company. As part of a multicultural and multilingual team you’ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner. Responsibilities:
Providing a high level of professionalism and customer service skills.
Ability to handle and respond to constant inbound phone calls via Telephone and occasional email inquiries in a call center based environment.
Research and resolve inquiries verbally, in writing, and on-line.
Maintain and promote a positive attitude whilst meeting productivity goals.
Maintain high confidentiality...
SpotOn Connections Recruitment Solutions
Belfast, UK
Norwegian speaking Ecommerce Support Agent - BELFAST
About the position Our people are the future of our business. Our employees are passionate about our partnership with this industry leader, their role and the overall success of the company. As part of a multicultural and multilingual team you’ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner.
Responsibilities: • Providing a high level of professionalism and customer service skills • Ability to handle and respond to constant inbound phone calls via Telephone and occasional email inquiries in a call centre based environment. • Research and resolve inquiries verbally, in writing, and on-line. • Maintain and promote a positive attitude whilst meeting productivity goals. • Maintain high confidentiality at all times. Qualifications: •...
Mar 16, 2020
Full time
Norwegian speaking Ecommerce Support Agent - BELFAST
About the position Our people are the future of our business. Our employees are passionate about our partnership with this industry leader, their role and the overall success of the company. As part of a multicultural and multilingual team you’ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner.
Responsibilities: • Providing a high level of professionalism and customer service skills • Ability to handle and respond to constant inbound phone calls via Telephone and occasional email inquiries in a call centre based environment. • Research and resolve inquiries verbally, in writing, and on-line. • Maintain and promote a positive attitude whilst meeting productivity goals. • Maintain high confidentiality at all times. Qualifications: •...
SpotOn Connections Recruitment Solutions
Belfast, UK
Kazakstan speaking Customer Care Advisor - BELFAST About the position Our client is a leading business services company. They focus on customer engagement and improving business outcomes for over 450 global clients across multiple continents. Their 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. They serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. This project is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling...
Mar 16, 2020
Full time
Kazakstan speaking Customer Care Advisor - BELFAST About the position Our client is a leading business services company. They focus on customer engagement and improving business outcomes for over 450 global clients across multiple continents. Their 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. They serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. This project is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling...
SpotOn Connections Recruitment Solutions
Belfast, UK
Dutch speaking Technical Support Belfast, Northern Ireland
Our client is a company where you can grow and develop in your career and they are looking for a Dutch speaking Technical Support.
The Role: You will be supporting a company which creates a wide range of products that make people’s lives better, easier and more fulfilling. From wireless home networking and entertainment to mobile accessories, energy management and an extensive range of cables. As a Technical Support Agent, you will provide excellent customer service to end users. Polished communication skills and an excellent phone manner will allow you to efficiently handle customer issues by phone, leading to successful resolution. An interest in home & consumer electronics is important along with an interest in technology and a willingness to learn. Main duties: Provide technical support to customers. Help customers to connect third party devices with their product (tablets, laptops, Xbox, Wii, smart phones,...
Mar 16, 2020
Full time
Dutch speaking Technical Support Belfast, Northern Ireland
Our client is a company where you can grow and develop in your career and they are looking for a Dutch speaking Technical Support.
The Role: You will be supporting a company which creates a wide range of products that make people’s lives better, easier and more fulfilling. From wireless home networking and entertainment to mobile accessories, energy management and an extensive range of cables. As a Technical Support Agent, you will provide excellent customer service to end users. Polished communication skills and an excellent phone manner will allow you to efficiently handle customer issues by phone, leading to successful resolution. An interest in home & consumer electronics is important along with an interest in technology and a willingness to learn. Main duties: Provide technical support to customers. Help customers to connect third party devices with their product (tablets, laptops, Xbox, Wii, smart phones,...
