Italian&English Speaking Cust. Ser.for EXCLUSIVE TRAVEL BRAND
We are looking for Italian & English Speaking Person to represent one of the hottest names in travel industry, you will be responsible for providing exceptional customer service to Italian and English Speaking Customers.
Working in the Capital City of Bulgaria, Sofia has so much to offer including low cost of living (in comparison with France, Portugal and the Czech Republic) as well as great weather, fantastic night life & a multi cultural city where nearly everyone speaks English!
Bulgaria is an emerging country who is recent member of the EU with many of the worlds most recognisable brands relocating their businesses to Sofia. With places like Sunny Beach and varna on your door step, this country offers not just a great place to work, but so many options for holiday makers too! Did you know MTV choose Bulgaria to host their annual summer beach party?
Responsibilities :
Your duty is to help Italian&English speaking customers via Email , Phone Webchat , Social Media, with any issues they might have encountered using our Global famous brand.
Candidate must have C1 from Italian and English languages.
Have a passion for traveling
Desire to help people
IT proficiency
Reward :
Salary € 1000Euro per Month(Gross)+ Performance Bonus
Excellent Benefits:
What we could offer you? We provide a clear path to career development and offer support, advice, and coaching every step of the way. Some of our other benefits include:
Competitive salary of 1000-1100Euro per Month (depending on Experience)
A bright, modern and exciting place to work, with excellent staff facilities;
Voluntary Medical plan;
Life insurance;
Annual reward and recognition events;
Holiday pay;
Team events.
Contact today with Michal on +44 7525 115 862 or apply via this advert for more information.
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
English/England/Angielski/Ingles
Italian / italy / Italiano / Италиански / Italianski
Jan 26, 2020
Full time
Italian&English Speaking Cust. Ser.for EXCLUSIVE TRAVEL BRAND
We are looking for Italian & English Speaking Person to represent one of the hottest names in travel industry, you will be responsible for providing exceptional customer service to Italian and English Speaking Customers.
Working in the Capital City of Bulgaria, Sofia has so much to offer including low cost of living (in comparison with France, Portugal and the Czech Republic) as well as great weather, fantastic night life & a multi cultural city where nearly everyone speaks English!
Bulgaria is an emerging country who is recent member of the EU with many of the worlds most recognisable brands relocating their businesses to Sofia. With places like Sunny Beach and varna on your door step, this country offers not just a great place to work, but so many options for holiday makers too! Did you know MTV choose Bulgaria to host their annual summer beach party?
Responsibilities :
Your duty is to help Italian&English speaking customers via Email , Phone Webchat , Social Media, with any issues they might have encountered using our Global famous brand.
Candidate must have C1 from Italian and English languages.
Have a passion for traveling
Desire to help people
IT proficiency
Reward :
Salary € 1000Euro per Month(Gross)+ Performance Bonus
Excellent Benefits:
What we could offer you? We provide a clear path to career development and offer support, advice, and coaching every step of the way. Some of our other benefits include:
Competitive salary of 1000-1100Euro per Month (depending on Experience)
A bright, modern and exciting place to work, with excellent staff facilities;
Voluntary Medical plan;
Life insurance;
Annual reward and recognition events;
Holiday pay;
Team events.
Contact today with Michal on +44 7525 115 862 or apply via this advert for more information.
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
English/England/Angielski/Ingles
Italian / italy / Italiano / Италиански / Italianski
Logical Recruitment Partners Ltd
Helsingborg, Sweden
Danish Speaking Customer Service Advisors
Based in Helsingborg (Sweden)
17,479 - 20,253 per month + amazing benefits + relocation package
Due to major expansion plans, this international employer with over 250,000 staff taking inbound calls on behalf of 650 of the worlds largest brands in 42 European languages are hiring Danish speakers in their beautiful offices in Helsingborg.
As a customer service agent, you will be responsible for taking inbound calls on behalf of one of the worlds largest holiday companies from the Danish speaking market.
You will be helping customers over the phone and via web chat and e mail to identify the best flights and accommodation for their families needs.
You will be working with the customers budget to find the best possible solution for their holiday plans and help the customer have the best vacation possible.
The ideal candidate will speak both Danish and English fluently together with great communication skills both in written and spoken Danish.
Not living in Helsingborg? Thats ok! This global employer are willing to support your move to this beautiful city offering 10 000 SEK allowance.
Is career progression important to you?
Then this is the right company! With a mapped out career path once completing your probationary period, you will have access to all opportunities within the business, not just in the Customer Service team either!
So, if you want to work for a major global leader in the Holiday and vacation market, then call Chantelle today on +447801 567205 or apply via this advert.
Jan 26, 2020
Permanent
Danish Speaking Customer Service Advisors
Based in Helsingborg (Sweden)
17,479 - 20,253 per month + amazing benefits + relocation package
Due to major expansion plans, this international employer with over 250,000 staff taking inbound calls on behalf of 650 of the worlds largest brands in 42 European languages are hiring Danish speakers in their beautiful offices in Helsingborg.
As a customer service agent, you will be responsible for taking inbound calls on behalf of one of the worlds largest holiday companies from the Danish speaking market.
You will be helping customers over the phone and via web chat and e mail to identify the best flights and accommodation for their families needs.
You will be working with the customers budget to find the best possible solution for their holiday plans and help the customer have the best vacation possible.
The ideal candidate will speak both Danish and English fluently together with great communication skills both in written and spoken Danish.
Not living in Helsingborg? Thats ok! This global employer are willing to support your move to this beautiful city offering 10 000 SEK allowance.
Is career progression important to you?
Then this is the right company! With a mapped out career path once completing your probationary period, you will have access to all opportunities within the business, not just in the Customer Service team either!
So, if you want to work for a major global leader in the Holiday and vacation market, then call Chantelle today on +447801 567205 or apply via this advert.
Logical Recruitment Partners Ltd
Timișoara, Romania
Italian Speaking Customer Service Advisors
Based in Timisoara (Romania)
3012 - 5150 Ron per month + amazing benefits + relocation package
Due to major expansion plans, this international employer with over 250,000 staff taking inbound calls on behalf of 650 of the worlds largest brands in 42 European languages are hiring Italian speakers in their beautiful offices in Timisoara.
As a customer service agent, you will be responsible for taking inbound calls on behalf of one of the worlds largest holiday companies from the Italian speaking market.
You will be helping customers over the phone and via web chat and e mail to identify the best flights and accommodation for their families needs.
You will be working with the customers budget to find the best possible solution for their holiday plans and help the customer have the best vacation possible.
The ideal candidate will speak both Italian and English fluently together with great communication skills both in written and spoken Italian.
Not living in Timiosoara? Thats ok! This global employer are willing to support your move to this beautiful city including a 1 way flight to Timiosoara as well as temporary accommodation until you find your feet?
Is career progression important to you?
Then this is the right company! With a mapped out career path once completing your probationary period, you will have access to all opportunities within the business, not just in the Customer Service team either!
So, if you want to work for a major global leader in the Holiday and vacation market, then call Chantelle today on +447801 567205 or apply via this advert.
Job Types: Full-time, Permanent
Salary: 3,012.00RON to 5,150.00RON /month
Jan 26, 2020
Permanent
Italian Speaking Customer Service Advisors
Based in Timisoara (Romania)
3012 - 5150 Ron per month + amazing benefits + relocation package
Due to major expansion plans, this international employer with over 250,000 staff taking inbound calls on behalf of 650 of the worlds largest brands in 42 European languages are hiring Italian speakers in their beautiful offices in Timisoara.
As a customer service agent, you will be responsible for taking inbound calls on behalf of one of the worlds largest holiday companies from the Italian speaking market.
You will be helping customers over the phone and via web chat and e mail to identify the best flights and accommodation for their families needs.
You will be working with the customers budget to find the best possible solution for their holiday plans and help the customer have the best vacation possible.
The ideal candidate will speak both Italian and English fluently together with great communication skills both in written and spoken Italian.
Not living in Timiosoara? Thats ok! This global employer are willing to support your move to this beautiful city including a 1 way flight to Timiosoara as well as temporary accommodation until you find your feet?
Is career progression important to you?
Then this is the right company! With a mapped out career path once completing your probationary period, you will have access to all opportunities within the business, not just in the Customer Service team either!
So, if you want to work for a major global leader in the Holiday and vacation market, then call Chantelle today on +447801 567205 or apply via this advert.
Job Types: Full-time, Permanent
Salary: 3,012.00RON to 5,150.00RON /month
Logical Recruitment Partners Ltd
Timișoara, Romania
German Speaking Customer Service Advisors
Based in Timisoara (Romania)
3861 - 6600 Ron per month + amazing benefits + relocation package
Due to major expansion plans, this international employer with over 250,000 staff taking inbound calls on behalf of 650 of the worlds largest brands in 42 European languages are hiring German speakers in their beautiful offices in Timisoara.
As a customer service agent, you will be responsible for taking inbound calls on behalf of one of the worlds largest holiday companies from the German speaking market.
You will be helping customers over the phone and via web chat and e mail to identify the best flights and accommodation for their families needs.
You will be working with the customers budget to find the best possible solution for their holiday plans and help the customer have the best vacation possible.
The ideal candidate will speak both German and English fluently together with great communication skills both in written and spoken German too.
Not living in Timisoara? Thats ok! This global employer are willing to support your move to this beautiful city including a 1 way flight to Timisoara as well as temporary accommodation until you find your feet?
Is career progression important to you?
Then this is the right company! With a mapped out career path once completing your probationary period, you will have access to all opportunities within the business, not just in the Customer Service team either!
So, if you want to work for a major global leader in the Holiday and vacation market, then call Chantelle today on +447801 567205 or apply via this advert.
Jan 26, 2020
Permanent
German Speaking Customer Service Advisors
Based in Timisoara (Romania)
3861 - 6600 Ron per month + amazing benefits + relocation package
Due to major expansion plans, this international employer with over 250,000 staff taking inbound calls on behalf of 650 of the worlds largest brands in 42 European languages are hiring German speakers in their beautiful offices in Timisoara.
As a customer service agent, you will be responsible for taking inbound calls on behalf of one of the worlds largest holiday companies from the German speaking market.
You will be helping customers over the phone and via web chat and e mail to identify the best flights and accommodation for their families needs.
You will be working with the customers budget to find the best possible solution for their holiday plans and help the customer have the best vacation possible.
The ideal candidate will speak both German and English fluently together with great communication skills both in written and spoken German too.
Not living in Timisoara? Thats ok! This global employer are willing to support your move to this beautiful city including a 1 way flight to Timisoara as well as temporary accommodation until you find your feet?
Is career progression important to you?
Then this is the right company! With a mapped out career path once completing your probationary period, you will have access to all opportunities within the business, not just in the Customer Service team either!
So, if you want to work for a major global leader in the Holiday and vacation market, then call Chantelle today on +447801 567205 or apply via this advert.
Our Client is looking for an Operations Officer looking to join their new and exciting fast growing payments company.
As an Operation Officer you will be responsible for administration function within the company such as process improvement, identifying various compliance issues for example.
Key Job Responsibilities
Process all inward and outward payment instructions/card transactions in a timely and accurate manner
Troubleshoot card and payment processing issues
Resolve problems encountered with reconciliations
Closely monitor outstanding payments and liaise with counterparty banks
Reconcile ordered and received cards issued by the company
Oversee card packaging and delivery
Maintenance and monitoring of card products inventory
Aid in cards and payments fraud monitoring
Take initiative to identify and recommend process improvement opportunities
Other general operational duties assigned by management
Work in a changing environment where responsibilities and duties may change from day to day
Continuously learning and improving product and job knowledge
Key Skills
Qualification in banking or similar
Minimum of 2 years local payments processing related experience
Experience and knowledge of SWIFT and card payments will be considered as an asset
Ability to work independently
Excellent communication skills, both written and verbal in English
Be a proficient user of Microsoft Office applications
Exceptional organisational skills and attention to detail
Strong analytical abilities
Possess a strong work ethic and a team player mentality
Ability to work well under pressure
Jan 26, 2020
Full time
Our Client is looking for an Operations Officer looking to join their new and exciting fast growing payments company.
As an Operation Officer you will be responsible for administration function within the company such as process improvement, identifying various compliance issues for example.
Key Job Responsibilities
Process all inward and outward payment instructions/card transactions in a timely and accurate manner
Troubleshoot card and payment processing issues
Resolve problems encountered with reconciliations
Closely monitor outstanding payments and liaise with counterparty banks
Reconcile ordered and received cards issued by the company
Oversee card packaging and delivery
Maintenance and monitoring of card products inventory
Aid in cards and payments fraud monitoring
Take initiative to identify and recommend process improvement opportunities
Other general operational duties assigned by management
Work in a changing environment where responsibilities and duties may change from day to day
Continuously learning and improving product and job knowledge
Key Skills
Qualification in banking or similar
Minimum of 2 years local payments processing related experience
Experience and knowledge of SWIFT and card payments will be considered as an asset
Ability to work independently
Excellent communication skills, both written and verbal in English
Be a proficient user of Microsoft Office applications
Exceptional organisational skills and attention to detail
Strong analytical abilities
Possess a strong work ethic and a team player mentality
Ability to work well under pressure
Overview
Our Client is looking for an Operations Officer looking to join their new and exciting fast growing payments company.
As an Operation Officer you will be responsible for administration function within the company such as process improvement, identifying various compliance issues for example.
Key Job Responsibilities
Process all inward and outward payment instructions/card transactions in a timely and accurate manner
Troubleshoot card and payment processing issues
Resolve problems encountered with reconciliations
Closely monitor outstanding payments and liaise with counterparty banks
Reconcile ordered and received cards issued by the company
Oversee card packaging and delivery
Maintenance and monitoring of card products inventory
Aid in cards and payments fraud monitoring
Take initiative to identify and recommend process improvement opportunities
Other general operational duties assigned by management
Work in a changing environment where responsibilities and duties may change from day to day
Continuously learning and improving product and job knowledge
Key Skills
Qualification in banking or similar
Minimum of 2 years local payments processing related experience
Experience and knowledge of SWIFT and card payments will be considered as an asset
Ability to work independently
Excellent communication skills, both written and verbal in English
Be a proficient user of Microsoft Office applications
Exceptional organisational skills and attention to detail
Strong analytical abilities
Possess a strong work ethic and a team player mentality
Ability to work well under pressure
Jan 26, 2020
Full time
Overview
Our Client is looking for an Operations Officer looking to join their new and exciting fast growing payments company.
As an Operation Officer you will be responsible for administration function within the company such as process improvement, identifying various compliance issues for example.
Key Job Responsibilities
Process all inward and outward payment instructions/card transactions in a timely and accurate manner
Troubleshoot card and payment processing issues
Resolve problems encountered with reconciliations
Closely monitor outstanding payments and liaise with counterparty banks
Reconcile ordered and received cards issued by the company
Oversee card packaging and delivery
Maintenance and monitoring of card products inventory
Aid in cards and payments fraud monitoring
Take initiative to identify and recommend process improvement opportunities
Other general operational duties assigned by management
Work in a changing environment where responsibilities and duties may change from day to day
Continuously learning and improving product and job knowledge
Key Skills
Qualification in banking or similar
Minimum of 2 years local payments processing related experience
Experience and knowledge of SWIFT and card payments will be considered as an asset
Ability to work independently
Excellent communication skills, both written and verbal in English
Be a proficient user of Microsoft Office applications
Exceptional organisational skills and attention to detail
Strong analytical abilities
Possess a strong work ethic and a team player mentality
Ability to work well under pressure
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Make the best strategic decision of your life! Join our team, especially if you want to make your hobby your daily job! Your responsibilities:
To be every player's trusty advisor
To listen and respond to gamers queries via phone and/or email
To identify and assess customers’ needs to achieve satisfaction
Our requirements:
To be fluent in Italian and to have a good level of English
To have a friendly personality
To enjoy communication with people and resolve cases
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Make the best strategic decision of your life! Join our team, especially if you want to make your hobby your daily job! Your responsibilities:
To be every player's trusty advisor
To listen and respond to gamers queries via phone and/or email
To identify and assess customers’ needs to achieve satisfaction
Our requirements:
To be fluent in Italian and to have a good level of English
To have a friendly personality
To enjoy communication with people and resolve cases
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Assist our players with any issues they might experience or report
Focus on the player and strive to provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Collaborate with our team in order to drive continuous improvement of internal and external processes
Our requirements:
To be passionate about Gaming
To understand how Player Support and Gaming communities work and live
To be fluent in Italian
To have a good level of English
To enjoy communication with people
To be a self-motivated and outgoing person
To have a friendly personality
To have a troubleshooting mentality
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Assist our players with any issues they might experience or report
Focus on the player and strive to provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Collaborate with our team in order to drive continuous improvement of internal and external processes
Our requirements:
To be passionate about Gaming
To understand how Player Support and Gaming communities work and live
To be fluent in Italian
To have a good level of English
To enjoy communication with people
To be a self-motivated and outgoing person
To have a friendly personality
To have a troubleshooting mentality
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Make the best strategic decision of your life! Join our team as Non-Voice Game Support Representative, especially if you want to make your hobby your daily job! Your responsibilities:
Assist our players with any issues they might experience or report via Chat or Email only!
To be every player's trusty advisor
Identify and assess customers’ needs to achieve satisfaction
Focus on the player and strive to provide the ultimate player experience
Collaborate with our team in order to drive continuous improvement of internal and external processes
Our requirements:
Passionate about Gaming
Be fluent in French and have a good level of English
Understand how Player Support and Gaming communities work and live
Enjoy communication with people
Self-motivated and outgoing person
Have a friendly personality and a troubleshooting mentality
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Make the best strategic decision of your life! Join our team as Non-Voice Game Support Representative, especially if you want to make your hobby your daily job! Your responsibilities:
Assist our players with any issues they might experience or report via Chat or Email only!
To be every player's trusty advisor
Identify and assess customers’ needs to achieve satisfaction
Focus on the player and strive to provide the ultimate player experience
Collaborate with our team in order to drive continuous improvement of internal and external processes
Our requirements:
Passionate about Gaming
Be fluent in French and have a good level of English
Understand how Player Support and Gaming communities work and live
Enjoy communication with people
Self-motivated and outgoing person
Have a friendly personality and a troubleshooting mentality
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Greek language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Greek language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent French language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent French language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Hungarian language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Hungarian language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Czech language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Czech language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. You will:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
You are:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Polish language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. You will:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
You are:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Polish language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities: • Help out our players with any issues they might have via tickets & chat • Make a case by case player focused decisions in order to provide the best player experience we can • Identify trending issues and bugs submitted by players and communicate them to the appropriate teams • Collaborate with a passionate team of gamers in order to give our support a player to player feel Our requirements: • Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer • Have excellent Italian language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices • Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation • Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience We offer: • Stable job (permanent labor contract) • Competitive salary for the local market • Opportunity to plan your own working schedule • Career development opportunities • Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel • Meal tickets shall be granted monthly • International modern working environment (Relax zones, PlayStation and billiard corners) • Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.) • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office) • Employee referral bonuses • Positive environment • Supportive work-life balance policies • Continuous assistance and learning • Employee Relations team to help new hires integrate in the local lifestyle and culture If this opportunity sounds appealing to you, please send your CV! * By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities: • Help out our players with any issues they might have via tickets & chat • Make a case by case player focused decisions in order to provide the best player experience we can • Identify trending issues and bugs submitted by players and communicate them to the appropriate teams • Collaborate with a passionate team of gamers in order to give our support a player to player feel Our requirements: • Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer • Have excellent Italian language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices • Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation • Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience We offer: • Stable job (permanent labor contract) • Competitive salary for the local market • Opportunity to plan your own working schedule • Career development opportunities • Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel • Meal tickets shall be granted monthly • International modern working environment (Relax zones, PlayStation and billiard corners) • Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.) • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office) • Employee referral bonuses • Positive environment • Supportive work-life balance policies • Continuous assistance and learning • Employee Relations team to help new hires integrate in the local lifestyle and culture If this opportunity sounds appealing to you, please send your CV! * By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Spanish language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Spanish language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Romanian language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Romanian language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent German language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Jan 25, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent German language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Stealth is looking for an Applications Tester to join our client’s brand new office opening in Cyprus. The objective of the Applications Tester is to verify that all software products are of high quality and have a minimum number of defects upon release.
The Applications Tester will have the following responsibilities:
Planning and organization of the software testing process (functional + UAT + integration), testing GUI, analysis of automatic test results.
Close interaction with developers, analysts and other participants of the development process.
Development of testing approaches.
Development and automation of a regression test model.
Reporting results.
Development and support of test data generation tools.
Our Application Tester should have:
2+ years of quality assurance or testing experience/or training or equivalent combination of education and experience.
Able to perform functional, unit, integration testing
Skilled in a nalysis of defects and incidents based on the results of production transactions and acceptance tests
Work with bug tracking systems Jira, Redmine, Testrail. etc.
Integration Testing
Understanding the life cycle of a defect
Understanding the features of the test environment in the preparation of test cases
Experience in automated testing (preferably)
Jan 25, 2020
Full time
Stealth is looking for an Applications Tester to join our client’s brand new office opening in Cyprus. The objective of the Applications Tester is to verify that all software products are of high quality and have a minimum number of defects upon release.
The Applications Tester will have the following responsibilities:
Planning and organization of the software testing process (functional + UAT + integration), testing GUI, analysis of automatic test results.
Close interaction with developers, analysts and other participants of the development process.
Development of testing approaches.
Development and automation of a regression test model.
Reporting results.
Development and support of test data generation tools.
Our Application Tester should have:
2+ years of quality assurance or testing experience/or training or equivalent combination of education and experience.
Able to perform functional, unit, integration testing
Skilled in a nalysis of defects and incidents based on the results of production transactions and acceptance tests
Work with bug tracking systems Jira, Redmine, Testrail. etc.
Integration Testing
Understanding the life cycle of a defect
Understanding the features of the test environment in the preparation of test cases
Experience in automated testing (preferably)
Stealth is looking for a Systems Analyst to join our client’s brand new office in Cyprus.
As a Systems Analyst will include working as part of a dynamic team of forward thinking developers and systems analysts and analyse business and system processes. We can even help you with re-location within Europe.
Our ideal Systems Analyst will be responsible for:
Interaction with the project owner, collection and analysis of business requirements
Development of technical specifications, acceptance and verification of the developed product for compliance with the technical specifications
Design and review user’s and administrator’s documentations
Consultation of developers at the stages of task implementation
Test scenario coordination, consultation of testers at the stages of task verification, development of UML sequence diagrams, requirements for API related systems
Applicants for Systems Analyst should have:
5 years experience as a systems analyst / technologist in an IT company or financial institution.
Understanding the architectural principles of building distributed and integration solutions (SOA, ESB)
Practical using SOAP, REST, XML, JSON
Practical PL / SQL skills at a basic level
Writing functional requirements / business requirements / technical specifications / development
Business process modeling in UML Activity, BPML notations
Jan 25, 2020
Full time
Stealth is looking for a Systems Analyst to join our client’s brand new office in Cyprus.
As a Systems Analyst will include working as part of a dynamic team of forward thinking developers and systems analysts and analyse business and system processes. We can even help you with re-location within Europe.
Our ideal Systems Analyst will be responsible for:
Interaction with the project owner, collection and analysis of business requirements
Development of technical specifications, acceptance and verification of the developed product for compliance with the technical specifications
Design and review user’s and administrator’s documentations
Consultation of developers at the stages of task implementation
Test scenario coordination, consultation of testers at the stages of task verification, development of UML sequence diagrams, requirements for API related systems
Applicants for Systems Analyst should have:
5 years experience as a systems analyst / technologist in an IT company or financial institution.
Understanding the architectural principles of building distributed and integration solutions (SOA, ESB)
Practical using SOAP, REST, XML, JSON
Practical PL / SQL skills at a basic level
Writing functional requirements / business requirements / technical specifications / development
Business process modeling in UML Activity, BPML notations
