CRM Manager

  • SRGEurope
  • Malta
  • Mar 27, 2020
Full time Casino Jobs CRM Jobs iGaming Jobs Management Jobs

Job Description

We are looking for a CRM Manager in Malta! SRGEurope has been appointed to recruit an experienced CRM Manager to join a high profile and fast growing company in Malta. Our client is dynamic, creative, and has an incredibly talented work-force. Relocation assistance is available for candidates in the UK / EU.

CRM Manager Responsibilities:

  • You will be organizing the production, managing the delivery, and reporting of all active player campaigns with the aim of optimizing conversion, retention, reactivation and ultimately Customer Lifetime Value
  • Analyzing and reporting on the delivery as well as post-campaign analysis, developing and strategizing the segmentation and circulation plan are also key tactics for managing the campaigns
  • To perform this job successfully, an individual must be able to: solve practical problems and deal with variables; interpret and/or follow a variety of instructions furnished in written or oral form; use basic concepts to solve business problems associated with the role; use and understand computer programs to analyse and solve business issues in a fast-paced environment
  • Planning and coordinating all promotions to our fast growing database
  • Managing the promotion calendar for different brands
  • Guiding the Campaign Coordinators and making sure that tasks are prioritized correctly and ensure quality delivery within deadlines

CRM Manager Requirements:

  • Thorough knowledge of CRM including copy-writing, email, SMS creation and processes
  • High level computer and software knowledge
  • Excellent attention to detail and ability to effectively plan work tasks to meet deadlines
  • Experience within the iGaming industry and Casino experience is required
  • Strategic mindset

The Company

Our client have a strong market share and play a dominant role in their sector. They offer ample opportunities to progress your career. Relocation assistance is available for candidates within the UK / EU.