Network Support Analyst

  • Quad Consultancy
  • Malta
  • Mar 22, 2020
Full time IT Support/Engineer Jobs Information Technology Jobs

Job Description

The Client

The client is one of the leaders in the Legal & Financial Services sector, with a large portfolio of local and international clientele. They are seeking to recruit a Network Support Analyst to support the Firm with all technical and operational requirements as well as provide the necessary escalation link between support activities and high end Network and System management activities.
 
Key Responsibilities

  • Network support and IT administration activities 
  • D2D network and systems management and maintenance 
  • Provide technical assistant to TIER I 
  • Collect and analyze daily Log and Security Events 
  • Deliver network activity reporting to management 
  • Perform regular routine DR related tests 
  • Network support documentation 
  • Manage network support and security applications 
  • Wifi Network maintenance 
  • IT Projects : can involve execution, supervision as well as management 
  • Test and research on potential new systems, security appliances as well as other standard applications

Requirements

  • Excellent Oral & written communication skills
  • Focus on Customer Services
  • Proficiency in English both spoken and written
  • Effective time management skills as well as the ability to multitask and prioritize work load
  • Accountability and honesty