Are you fluent in Spanish and ready to soar to new heights in the world of air travel? Join a vibrant travel company in Cape Town, South Africa as a Spanish speaking Air Travel Advisor and embark on an exciting journey of assisting passengers with their travel plans. If you’re passionate about aviation, have a knack for customer service, and thrive in a fast-paced environment, this is your ticket to an extraordinary career!

Your key job responsibilities as the Spanish speaking Air Travel Advisor in Cape Town, South Africa will include:

• Provide exceptional customer service to Spanish speaking passengers, guiding them through the entire air travel process, from booking flights to managing changes and inquiries
• Assist passengers in choosing the best flight options, taking into account their preferences, budgets, and travel requirements
• Coordinate with airlines, travel agencies, and other service providers to ensure seamless travel experiences
• Resolve any flight-related issues, such as delays, cancellations, or lost baggage, with empathy and efficiency, offering alternative solutions and minimising disruptions
• Stay up to date with industry regulations, flight schedules, and travel trends to provide accurate and timely information to our passengers
• Collaborate with their international team of travel advisors, sharing insights and best practices to continuously enhance the customer experience

Requirements for this Spanish speaking Air Travel Advisor job in Cape Town, South Africa:

• Fluency in Spanish and English, both written and verbal.
• Passion for air travel and a deep understanding of the airline industry, including flight booking systems, baggage policies, and travel regulations
• Exceptional communication and interpersonal skills, allowing you to build rapport with passengers, understand their needs, and provide personalised travel recommendations
• Strong problem-solving abilities, with the flexibility to handle unexpected situations and find creative solutions to ensure passenger satisfaction
• Attention to detail and the ability to multitask effectively in a fast-paced environment, ensuring accuracy while meeting deadlines
• Previous experience in the travel industry or customer service role is preferred, but we welcome enthusiastic candidates who are willing to learn and grow

If you meet the above requirements for this Spanish speaking Air Travel Advisor job in Cape Town, South Africa, we would like to hear from you! Please send your CV to contact@languagereruiters.com today!