Are you ready for the adventure of a lifetime? Join a leading  travel company as a Polish speaking Customer Assistance Consultant at their offices in Cape Town, South Africa and help turn their customer’s travel dreams into reality! Not only will you get to assist in planning incredible vacations, but you’ll also get to enjoy some amazing perks. If you’re looking to work in a fun, fast-paced work environment with a passionate team, don’t miss out on this job opportunity to turn your passion for travel into a fulfilling career!

Your key job responsibilities as the Polish speaking Customer Assistance Consultant in Cape Town, South Africa:

• Manage business queries and inbound phone calls (70% phone calls & 30% emails)
• Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using their knowledge management resources
• Process requests and update data in their database
• Document interactions in their ticket system
• Generate innovative ideas and solutions that will improve customers satisfaction
• Assist other team members to leverage and develop their capabilities​
• Contribute to projects in various departments outside of regular responsibilities

Requirements for this Polish speaking Customer Assistance Consultant job in Cape Town, South Africa:

• Fluent in Polish is a must, and able to communicate in English
• Enthusiastic, communicative approach and willingness to support their customers
• Courage to face new challenges and opportunities
• A great approach to teamwork and focus on internal and external customers
• Experience in customer service will be an asset

If you meet the above requirements for this Polish speaking Customer Assistance Consultant job in Cape Town, South Africa, we would like to hear from you! Please send your CV to contact@languagereruiters.com today!