Our client is an expert in people interactions, giving them the edge in delivering a superior customer experience in every contact. They are a strategic partner for many well known brands mainly focusing on customer service and tech support. Great benefits, career development opportunities and team and company events. You will get to work in a multicultural environment in Chania, Crete.
Chania is located in Crete and is the second largest city on the island. Chania is called as Cretes Venezia and is full of beautiful attractions and beaches.
ABOUT THE ROLE
As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English.
The role consist in handling and responding to end-users’ requests through multiple contact channels
(phone, e-mail, chat).
It requires maintaining solid customer relationships by handling their questions and concerns with
speed and professionalism. Also, performing data entry and use of software programs.
JOB REQUIREMENTS
- Native/fluent in Finnish – solid communication skills both written and oral
- Good communication skills in English, both written and oral
- Politeness, courtesy and good communication skills.
- Time management and multitasking abilities.
- Ability to work in groups.
- Flexibility in working hours and ability to work in shifts.
- Software skills.
WHAT WE OFFER
- Relocation package that includes: Airplane tickets and accommondation
- A new place to stay, taxi from the airport.
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
- Paid trainings to keep you up to date on products and procedures.
- In-house doctor and medical insurance.
- Excellent career advancement opportunities.
- International working environment.
- Company-organized festivals, parties, excursions etc. throughout the year.
- Discounts for our employees all over Athens.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
Are you interested? Apply today!
About Nordic Jobs Worldwide
NORDIC JOBS WORLDWIDE
We are professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway and Denmark with businesses from all over the world.
Our ambition is to match the most exciting jobs around the world with candidates from the Nordic region.
Our Candidates apply for jobs because of their unique language or competence. We find the best solutions to suit every client’s needs when it comes to advertising available positions and to build a relationship and visibility to our seeking candidates.
Nordic Jobs Worldwide is a fresh company hungry to become the largest Recruitment agency in the Nordic region that specialize in finding talent with specific Nordic languages. The goal is to become the “go to” agency for Nordic speaking recruitment solutions.
We aspire to be best at what we do and will always find new solutions that attract our clients and candidates.
Nordic Jobs Worldwide currently holds over 30 years of recruitment experience between all its partners and has already become a valuable recruitment extension to many businesses worldwide.
Further to our experience in working with Nordic languages we make most our placements within the commercial sector which includes Customer Service, Sales, IT, Management, Financial, Legal, HR, Marketing, and many more white-collar style positions but give us a job description and person specification and we will use all our resources to fill it.
Tomorrow is a new day!
