Do you have experience from leading teams and are looking for a new international experience within the Travel Industry? Do you also want to have the chance to work in sunny Spain?
Our client is now looking for a Danish speaking Team Leader to work from their office in Malaga, Spain,
As Team Leader you will be responsible for coaching, supporting and the continuous development of your team.
- Keep an overview of the team, insure attendance and absence is managed
- Insure that efficiency of the team complies with given SLAs
- Guiding team members so they reach agreed KPIS and Quality standards
- 1-2-1 with team member on a weekly basis
- Deploy and follow up on development plans with team members
- Hold team meetings
- Lead or assist with team training
- Escalate any potential issues to Head of Account
- Manage Daily Reporting
- Prepare MSRs with Head of Account
- Ensure team are motivated
- Create a positive and engaging work environment
Specific tasks and Responsibilities
Your input is crucial and will contribute to a customer focused and efficient production creating a positive environment. There are high demands to deliver, the ability to understand the different situations and identify activities that need action, both in the short term and in the long term is expected.
It is necessary that you know the overall objective, since you should know which SLA’s & KPI’s you need to focus on and work with your team to improve. You are to bring a positive approach to develop your employees and give them the very best chance to succeed in reaching their goals.
Hours and Benefits
- Full-time contract: 39 hours/week
- Ongoing training
- Start date: March
- Native level Danish language skills
- Good command of English language
- Group leadership skills
- Ability to coach
- Excellent verbal communication skills
- Flexible attitude
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.
We are professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway and Denmark with businesses from all over the world.
Our ambition is to match the most exciting jobs around the world with candidates from the Nordic region.
Our Candidates apply for jobs because of their unique language or competence. We find the best solutions to suit every client’s needs when it comes to advertising available positions and to build a relationship and visibility to our seeking candidates.
Nordic Jobs Worldwide is a fresh company hungry to become the largest Recruitment agency in the Nordic region that specialize in finding talent with specific Nordic languages. The goal is to become the “go to” agency for Nordic speaking recruitment solutions.
We aspire to be best at what we do and will always find new solutions that attract our clients and candidates.
Nordic Jobs Worldwide currently holds over 30 years of recruitment experience between all its partners and has already become a valuable recruitment extension to many businesses worldwide.
Further to our experience in working with Nordic languages we make most our placements within the commercial sector which includes Customer Service, Sales, IT, Management, Financial, Legal, HR, Marketing, and many more white-collar style positions but give us a job description and person specification and we will use all our resources to fill it.
Tomorrow is a new day!