Our client in Maastricht is looking for French speaking customer service representative!
Our client is a well-known German automotive brand. Their Customer Assistance Center is located in Maastricht, which is the central point of contact in Europe for After-Sales, caring for the needs of current and prospective customers. Beyond this responsibility, they also steer and further develop the global Customer Contact Centers for After-Sales and Sales. 1400 employees from 42 different countries add diversity and enrich an organization dedicated to driving customer satisfaction and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level.
For over 20 years the Customer Assistance Center aims to provide the best quality customer service in Europe. Maintaining these standards would not be possible without all of the talented and motivated colleagues that contribute to the success of our company.
Customer Service Benelux department
The Customer Service department serves all customers and prospective customers by handling all inquiries and complaints for the entire range of the company. All inquiries and complaints are handled by telephone, mail, fax or e-mail. You are responsible for after-sales service issues, technical and product topics and general company related inquiries. As a Customer Service Representative you are the most important interface between the customer and the organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 4 years, we have recruited and helped over 2000 multilingual speakers in their native language to land their dream job with our partners in over 28 different countries.
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