A well known iGaming brand is looking for a French Speaking Customer Support Agent to join the team.
- Respond professionally to a range of live chat queries across multiple customers via our customer service software
- Take inbound calls from new and existing customers providing solutions and supporting bet queries
- Listen, probe and investigate enquiries to determine the underlying needs of the customer
- Communicate in a prompt, polite and clear manner
- Address any issues of conflict or complaint
- Remain vigilant of any suspicious activity and escalate accordingly
Must be fluent in French and English
Ideally with igaming experience or a strong interest in sports.
Excellent salary, + Bonus and lots of big company benefits as well as a real
opprtunity to grow your career.
Must be able to live and work in Malta without VISA assistance as working visas can not be provided.