Work as a German-speaking Customer Support or Back-office Agent in Portugal!

Tasks:

• Placing orders
• Inquiries about products
• Locating product
• Collecting and providing feedback
• Checking on Order Status
• Setting up returns, checking status of returns and refunds, assisting with refunds
• Handling Consumer Complaints
• Providing technical support for users
• Scheduling call backs and performing outbound Calls

Requirements:

• Native level of German and business fluent English both written and oral.
• Prior experience in customer service/technical support and/or experience
• Ability to take detailed information
• Adapt at working with ambiguity
• Strong comprehension skills (adaptive writing, active reading)
• Ability to stay positive and project optimism – Adaptability to new and ever-changing needs
• Enjoying the gadget culture and staying up-to-speed on the consumer electronics industry
• Strong organizational skills.
• Demonstrated sales and/or customer service success

Conditions:

• Good competitive local salary
• Meal Allowance 6 euros per day
• Health insurance
• Performance bonus 150 euros
  
  
  

About us :

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.