We are looking for a Finnish speaker to join our client in Barcelona, within customer support!
As a Customer Support Agent, you will play a crucial role in an important new partnership between our client and a known documentary production company that now also has a streaming service, by assisting customers with their questions and inquiries related to the product and service and ensuring excellent customer relationship management at every interaction. The department is rigged for growth in 2021, which offers a wide range of opportunities for internal promotions and career development for the right candidates.
Main responsibilities
Receive and handle Finnish-speaking customer requests by phone, email, and chat
Function as an ambassador for the streaming service
Collection and maintenance of customer data
Clarification of customer inquiries regarding service, subscription, payment, and technical requirements
Work on requests and comments via the streaming service's media channels
Requirements
Complete Finnish language fluency on a native speaker level
Experience in customer service, communications, or similar roles
Good knowledge of current social media channels (Facebook, Twitter, etc.)
Passion for community management and digital affinity
Excellent communication & interpersonal skills
Offer
The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
Highly competitive salary: €21’000 per annum (39h)
An ambitious company culture, encouraging internal promotions and professional development
International working environment
If you are interested, we are looking forward to your application!
Nordic Jobs Worldwide
We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years, we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 countries.
About Nordic Jobs Worldwide
NORDIC JOBS WORLDWIDE
We are professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway and Denmark with businesses from all over the world.
Our ambition is to match the most exciting jobs around the world with candidates from the Nordic region.
Our Candidates apply for jobs because of their unique language or competence. We find the best solutions to suit every client’s needs when it comes to advertising available positions and to build a relationship and visibility to our seeking candidates.
Nordic Jobs Worldwide is a fresh company hungry to become the largest Recruitment agency in the Nordic region that specialize in finding talent with specific Nordic languages. The goal is to become the “go to” agency for Nordic speaking recruitment solutions.
We aspire to be best at what we do and will always find new solutions that attract our clients and candidates.
Nordic Jobs Worldwide currently holds over 30 years of recruitment experience between all its partners and has already become a valuable recruitment extension to many businesses worldwide.
Further to our experience in working with Nordic languages we make most our placements within the commercial sector which includes Customer Service, Sales, IT, Management, Financial, Legal, HR, Marketing, and many more white-collar style positions but give us a job description and person specification and we will use all our resources to fill it.
Tomorrow is a new day!
