French customer support specialist in Portugal

We are now looking for a French speaker for our client in Portugal! Do you want to work with customer service using your language skills? Then we would love to hear from you! 

About our client: 

Our partner is a leading Japanese technology company offering a full range of technology products, solutions, and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious Swedish-speaking people who want to become part of their helpdesk team.

Responsibilities

• Reply and support  our subscribers through  phone and email  on their queries, doubts, and questions about the product
• Register all interactions within a ticketing tool
• Support Shops selling our products on their doubts and technical queries.
• Monitor our Applications and chase customers for contract signing.

You are/have 

• Basic Technical skills
• Interpersonal Skills
• Communication Skills
• Networking Skills
• Customer Orientation
• Conflict Resolution Skills
• Problem Solving Skills
• Presentation Skills