Are you a Portuguese and English Speaker ?
Join our client's young and dynamic team in Limassol, Cyprus!
The company is one of the largest marketing and customer support companies in Cyprus and is looking for Portuguese talent!
This is a fantastic opportunity with good pay and benefits.
Description of the role
• Responding to customer questions via e-mail, telephone calls and chat in a polite and professional manner.
• Open and maintain customer accounts by registering account information.
• Solve product and service issues by clarifying the customer's complaint, determining the cause of the problem, choosing and explaining the best solution to solve the problem, speeding up the correction or adjustment, following up to ensure the solution.
• Contribute to teamwork by performing related tasks as needed
• Manage large amounts of incoming calls, emails, and chats
• Identify and assess the customer's need for satisfaction
• Follow communication guidelines and policies
• Go extra to engage customers
• Additional internal training is provided by the company.
• Fluent language skills in Portuguese and good English
• EU passport is mandatory
• Customer support experience will be considered an advantage but not necessary as the company offers full internal training
• Strong communication skills over the phone by listening
• Customer orientation and ability to adapt and respond to different types of characters
• General Computer Knowledge
• Good communication / PR
• Ability to work shifts
• Ability to work both alone and as part of a team is necessary
- Competitive salary
- Support with the apartment Rent
- Free accommodation for 2 weeks minimum
- You will also be offer 2 annual flights to your own country
- Monthly bonus based on performance
- Annual Bonus
- Full health insurance
- Referral bonus for new colleagues
- Exciting company activities
About Limassol and benefits on living in Cyprus
• The second largest city in Cyprus
• Beach in the center of the city
• Live nightlife
• Sun 350 days a year
• Member of the EU
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, connecting talent from all around Europe.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
We are professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway and Denmark with businesses from all over the world.
Our ambition is to match the most exciting jobs around the world with candidates from the Nordic region.
Our Candidates apply for jobs because of their unique language or competence. We find the best solutions to suit every client’s needs when it comes to advertising available positions and to build a relationship and visibility to our seeking candidates.
Nordic Jobs Worldwide is a fresh company hungry to become the largest Recruitment agency in the Nordic region that specialize in finding talent with specific Nordic languages. The goal is to become the “go to” agency for Nordic speaking recruitment solutions.
We aspire to be best at what we do and will always find new solutions that attract our clients and candidates.
Nordic Jobs Worldwide currently holds over 30 years of recruitment experience between all its partners and has already become a valuable recruitment extension to many businesses worldwide.
Further to our experience in working with Nordic languages we make most our placements within the commercial sector which includes Customer Service, Sales, IT, Management, Financial, Legal, HR, Marketing, and many more white-collar style positions but give us a job description and person specification and we will use all our resources to fill it.
Tomorrow is a new day!