Do you want to work with a customer service team and help build the world’s most loyal travel community? Are you fluent in German with strong English communication skills? We have the perfect job opportunity for you! A trusted online community marketplace has an exciting job opportunity for a German speaking Customer Success Specialist to join their team in Cape Town, South Africa. Their success lies in their diversity, and their differences are their strength. You choose where you want to go with your career, and they help you get there!

Your key job responsibilities as the German speaking Customer Success Specialist in Cape Town, South Africa will include:

• Manage hosts and guests queries
• Present the best available solutions taking advantage of a community marketplace with millions of users
• Join a specialized and open-mind team that offers support through written communication and phone
• Meet and exceed their service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value, and we they proud of
• Be responsible to follow the direction of management and provide feedback

Requirements for this German speaking Customer Success Specialist job in Cape Town, South Africa:

• Native or proficient level of German
• Advanced level of English both verbal and written
• Permanent residence permit or South African ID holders only
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem-solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver

If you meet the above requirements for this German speaking Customer Success Specialist in Cape Town, South Africa, we would like to hear from you! Please send your CV through to contact@languagerecruiters.com today!