Are you a Fraud & Risk Officer looking for a new challenge? We have an exciting opportunity for you to join a premier sportsbook company at their offices in Johannesburg. You will be accountable for managing the team, processes and providing advice to business operations to safeguard the company and its clients against fraudulent activity, and achieving FIC (anti-money laundering) and responsible gaming practices against statutory and regulatory standards, within parameters established by internal policies and relevant laws. If you have experience in a regulatory environment and/ or administrative law, this job could be perfect for you!

Your key job responsibilities as the Fraud & Risk Officer in Johannesburg will include:

• Translate the anti-fraud objectives into operational action plans to mitigate and prevent future occurrences of fraud for clients
• Keep on top of all client interfacing technology and sports betting platforms and monitors it from an anti-fraud perspective ensuring the best possible second line of defence for clients
• Implement the best possible systems and processes that ensures protection, detection, investigation services, policies, controls and training for online and retail
• Evaluate and assess changes to products, channels and processes from a client fraud prevention perspective
• Monitor clients’ accounts at an operational level to proactively detect possible fraudulent activity
• When fraudulent activity is detected this will trigger an investigation, and if fraudulent activity is confirmed, it will be resolved
• Monitor and keep track of any breaches that could result in regulatory sanction being imposed
• Work with external cybercrime prevention teams to identify and prevent real or potential fraud
• Maintain a detailed risk register with mitigation plans and controls for fraud ops to mitigate operational risks
• Regularly communicate and coordinate cross departmental fraud detection and/or investigative issues with departments such as Collections, Client Services, Credit and Legal
• Maintain and enhance internal and external stakeholder relationships in order to improve overall efficiency and ensure compliance
• Assist with coaching employees within the function to ensure that current and future business demands for fraud mitigation are met
• Review relevant internal controls, standards and operating procedures and the practical application within fraud operations aligned to regulatory requirements, ensuring these are updated in line with changes to regulations
• Keep abreast of trends and business practices in the fraud environment
• Supervise the fraud process SLAs to ensure that breaches are kept at a minimum

Requirements