Our client is currently recruiting for a Polish speaking Senior CRM Specialist who will join an experienced team based located both in Malta and Poland. The role is within sports betting department and will focus on Polish speaking market.
A person holding the position of Senior CRM Specialist will be responsible for the implementation of CRM campaigns (of which 95% are dedicated to sports betting) while being responsible for creating promotional communication (mailing, text messages, private messages, push), and also practical customer segmentation.
Preparation and implementation of campaigns and sports marketing texts, websites, promotional and bonus offers, as well as service communication for sports betting customers on the Polish market
Participation in the process of creating sports events and recommendations calendar on promotional mechanisms
Preparation and analysis of implemented promotional campaigns
The ideal candidate has min. 2 years of experience in CRM (Relationship Management
Customer) including: e-mail, SMS, push, segmentation and / or customer lifecycle management.
Has extensive knowledge of sports to support the creation of promotion and highlighting the most important events.
Understands changes in customer behaviour in order to recommend and extend the life cycle customer.
Has knowledge of SQL databases.
Has good knowledge of MS Office (especially MS Excel)
Knowledge of the bookmaking industry (iGaming) will be an advantage.
Experience in the refinement and improvement of automation processes, A / B testing and analysis these activities will be an advantage.
What’s on offer:
Long-term career opportunity in a big Gaming Group
Working on international projects with the best experts from the industry
A comfortable office with relaxing chill rooms
Private medical insurance
Subsidized training courses, conferences and events
Access to Referral Bonus Programme
Employee Engagement and Charity Campaigns throughout the year
Betting Connections was founded at the beginning of 2010 as a response to an identified demand in the market for a true recruitment consultancy within the iGaming industry.
With dedicated recruitment specialist teams for IT, Multilingual and Gaming Specialists; we pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. We achieve this by investing the time to get to know candidates and clients on a personal level, and by drawing on our extensive knowledge of both the iGaming and recruitment industries. This highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role, helping employers to grow their companies and individuals to develop their careers.
We operate throughout Europe and all of the major iGaming hubs across the globe, providing support for the industry’s leading operators and suppliers. We are 100% committed to making that perfect match between employers and job seekers across all functions within the industry, ranging from entry level to senior level positions.