About the role:
Establish an efficient, courteous and personalized contact with customers by phone, in French.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery
of software to excel in the role.
Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s
and your own performance.
Respect established processes, service level agreements with clients in terms of quality by achieving and excelling
individual and team goals.
Establish and maintain effective collaboration with client’s partners.
Be able to maintain a constructive state of mind even in difficult situations.
Fluency in written and spoken French and English.
Customer Service Minded, Customer Satisfaction is paramount.
A Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism.
Teamwork - Passion for teamwork.
Communication - Excellent verbal and written communication.
Resistance and Autonomous
Adaptable and able to problem solve.
Being results-oriented - Demonstrate ability to meet deadlines and meet and exceed objectives.
Availability - Flexibility - Work in rotary schedule.
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.