You will be asked to:
· Interact effectively with existing customers via Calls, E mails or Chat in your native language and English.
· Handle customers’ complaints and issues with patience and empathy.
· Be able to solve efficiently all the technical issues.
· Record details of customer contacts and actions taken.
· Competitive monthly salary as well as a monthly performance bonus
· Excellent relocation support
· Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
· Ongoing paid training using the latest technologies
· Both private and public health insurance coverage
· In house doctor
· On site canteen
· Casual dress code
· Employee Relations team to help new hires integrate in the Greek lifestyle and culture
· Fun team activities inside and outside the company
· Proficient level English and Italian
· Strong tech skills and familiarity with new technologies.
· Availability to work in rotating/night shifts and on holidays/weekends.
· Willingness to work in a fast paced environment.
· Advanced communication /soft skills
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.