Leading multiple collection teams for different countries.
Implementing new strategies and tactics to improve collections and recovery performance.
Training and coaching staff to improve performance.
Liaising with collection agencies regarding collection and further developing strong, sustainable relationships.
Product owner of collection back office system.
Achieving assigned recovery targets.
Overseeing bottom-line metrics, including detailed strategic analysis, forecasting, and account placement.
Developing policies, procedures and guidelines governing collection and recovery activity.
Reporting to country management.
Good knowledge of consumer loans, collection agencies, legal and compliance procedures, credit risk and account management.
Excellent analytical skills, quantitative and qualitative.
Commercial, with a strong customer focus and customer awareness.
Numerically savvy, able to work with data, perform analysis and communicate result.
You will be a competitive person who enjoys pressure and works best in a results driven role.
At least 5 years experience in similar role.
Excellent planning and organisational skills.
Fluent in English, spoken and written.
Understanding of German, French, Spanish and/or Danish is an advantage.
Entrepreneurial attitude, good understanding of different cultures and willingness to travel.
Happy to relocate to Malta.
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.