You will be asked to:
• Interact effectively with existing customers via Calls, E mails or Chat in your native language and English.
• Handle customers’ complaints and issues with patience and empathy.
• Be able to solve efficiently all the technical issues.
• Record details of customer contacts and actions taken.
• Competitive monthly salary as well as a monthly performance bonus
• Excellent relocation support
• Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
• Ongoing paid training using the latest technologies
• Both private and public health insurance coverage
• In house doctor
• On site canteen
• Casual dress code
• Employee Relations team to help new hires integrate in the Greek lifestyle and culture
• Fun team activities inside and outside the company
• Proficient level English.
• Strong tech skills and familiarity with new technologies.
• Availability to work in rotating/night shifts and on holidays/weekends.
• Willingness to work in a fast paced environment.
• Advanced communication /soft skills.
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.