As part of the central CRM team you will be responsible for bridging the gap between CRM and VIP teams ensuring we are continually delivering the same message and high quality campaigns no matter the channel (Account Management, CRM, Telesales, etc.)
Coordinate all on-going VIP CRM campaigns from idea stage through to requesting assets and final execution.
Own and manage a weekly/monthly VIP CRM plan - creating one point of reference for VIP activity.
Work closely with the Account Management and Telesales teams to ensure a clear contact strategy across all channels.
Monitor, update and report on key KPIs to ensure future improvement.
Identify gaps and opportunities for future VIP campaigns, utilising CRM knowledge and understanding of the wider CRM calendar.
excellent project management and time management skills
first-class attention to detail
an analytical eye
a team player who can communicate well and build great working relationships with others
able to work under pressure
detail orientated & organised
customer-centric in your approach to work
experienced in managing multiple stakeholders with occasional diverging interests
experienced in online gaming, and using campaign management, marketing and analytical tools
Betting Connections was founded at the beginning of 2010 as a response to an identified demand in the market for a true recruitment consultancy within the iGaming industry.
With dedicated recruitment specialist teams for IT, Multilingual and Gaming Specialists; we pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. We achieve this by investing the time to get to know candidates and clients on a personal level, and by drawing on our extensive knowledge of both the iGaming and recruitment industries. This highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role, helping employers to grow their companies and individuals to develop their careers.
We operate throughout Europe and all of the major iGaming hubs across the globe, providing support for the industry’s leading operators and suppliers. We are 100% committed to making that perfect match between employers and job seekers across all functions within the industry, ranging from entry level to senior level positions.