Looking for a new Customer Support career opportunity? We have a new role for you to see! On behalf of our client, we are looking for Customer Support Agents proficient in German and English to work in our client's offices in Limerick, Ireland!

About Limerick

Located along the Shannon river, Limerick is a large city boasting mild Summers and cold Winters. It is rich in culture, with attractions along the centre including the City Museum, King John’s Castle  as well as many examples of Georgian architecture along its centre. For those who enjoy the nightlife, the city is also supported by many nightclubs and pubs as well as national and international festivals!

Key Responsibilities:

• Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
• Ability to liaise with other departments as necessary
• Identify process improvement opportunities and raise through the appropriate forum
• Support customers directly on the ground at major events around the world
• Any other tasks as required

Skills and Attributes:

• German native speaker
• Experience in Call Centre / Hospitality
• Team player
• Takes ownership
• Organised and reliable with attention to detail
• Excellent multi-tasking skills
• Work well under pressure
• Hungry to take on responsibility and a willingness to do adhere to strict deadlines
• Outstanding written and oral communication in English and language applied
• A sense of humour and positive, “make-it-work” attitude
• Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools

ON OFFER:

• Relocation Package on offer
• Opportunities to grow in new markets in an international company
• Strong Salary
• Performance Bonuses

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.