WE ARE LOOKING FOR FINNISH SPEAKING CUSTOMER SERVICE AGENTS TO WORK IN MALTA!
Are you a problem solver, excellent communicator, and a people person? If so, we are looking for you to join our award-winning customer service team based in our stunning offices in Malta!
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within the company is limitless!
We want you to excel in the following:
- Help both Finnish and English speaking customers via e-mail, chat and telephone
- Work together with your team to reach the best customer satisfaction (including other KPI's)
- Translate promotional texts and/or customer surveys in your local language
- Manage customer accounts
- Follow company policies and practices regarding player safety, protection, and responsible gaming
WHAT’S IN IT FOR ME?
In this company not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of our company and enjoy the perks of being a part of the family!
YOU'RE GOOD AT:
- Communication written and verbal in both Finnish and English
- Strong Microsoft Office knowledge
- Background in customer service, this can be face to face, online or via phone calls
- Multi-tasking and time management
EXTRA AWESOME:
Previous iGaming experience
Additional language skills: Norwegian, Swedish, Danish…
WHAT WE OFFER?
Much like riding a rollercoaster, sometimes life with us can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
GOOD TO KNOW:
- Start date: Every second week, training is provided
- Salary: The salary consists of a base salary and a bonus scheme.
- Work hours: As a customer service agent you work shifts
- Location: Malta, St Julians
- Generous relocation package offered
Interviews are carried out on an ongoing basis. If you’re interested, we’re very much looking forward to your application!
About Nordic Jobs Worldwide
NORDIC JOBS WORLDWIDE
We are professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway and Denmark with businesses from all over the world.
Our ambition is to match the most exciting jobs around the world with candidates from the Nordic region.
Our Candidates apply for jobs because of their unique language or competence. We find the best solutions to suit every client’s needs when it comes to advertising available positions and to build a relationship and visibility to our seeking candidates.
Nordic Jobs Worldwide is a fresh company hungry to become the largest Recruitment agency in the Nordic region that specialize in finding talent with specific Nordic languages. The goal is to become the “go to” agency for Nordic speaking recruitment solutions.
We aspire to be best at what we do and will always find new solutions that attract our clients and candidates.
Nordic Jobs Worldwide currently holds over 30 years of recruitment experience between all its partners and has already become a valuable recruitment extension to many businesses worldwide.
Further to our experience in working with Nordic languages we make most our placements within the commercial sector which includes Customer Service, Sales, IT, Management, Financial, Legal, HR, Marketing, and many more white-collar style positions but give us a job description and person specification and we will use all our resources to fill it.
Tomorrow is a new day!
