Are you a native Swedish speaker?

Are you passionate about communication?

Do you have an investigative and creative approach to your work?

Can you imagine yourself as our guru on Games and Sports?

As a Customer Service Ambassador with a genuine passion for games, you will be communicating with our players - using chat & email to provide assistance and advice in an easy-going style. You will be part of our CS Ambassador Team who are our clients communication hub; listening to our players and acting as their voice to the business. Your team consists of experienced, like-minded Ambassadors with the right approach, willingness to learn and develop.

“come as you are and we'll make sure that you will be the best you can be!”

What you will do

You will be responsible for navigating our players through the “adventure” by providing industry leading support that is described as “out of this world”. This is a little taste of what that means:

• Providing assistance, advice, life hacks and small talk with our players through live chat and email (no phone support)
• Work in collaboration with other cross-functional teams such as - Responsible Gaming, AML, Payments, Loyalty
• Contribute fresh new ideas, giving constructive feedback to keep improving how we work and exercising your creativity

Who you are

In a nutshell, you are imaginative, a bit quirky, have great people skills and ooze positive energy. As a CS Ambassador this also means you are:

• Native in Swedish language skills
• Fluent in English
• Curious about gaming
• Quick on the keys with an optimistic-mindset

What you are offered:

• A competitive salary
• An amazing modern office with stunning views, games, social and sport activities, soft drinks, baskets full of fruit and Friday Fikas
• An extraordinary relocation package to make smoother your move into this little rock which includes; flights and 2 week's in a company apartment upon arrival
• Rockstar colleagues and an awesome, challenging and varied role where you would like to stay forever
• Gym & yoga sessions
• Breakfasts and lunches
• Social events like Friday Fikas and seasonal parties

About us - Nordic Jobs Worldwide

We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.