Our Client For sports fans all around the world, DAZN is a subscription sports streaming service owned by Perform Group. The service carries live and on-demand streaming of events from various properties through personal computers, as well as mobile apps on Android and iOS, digital media players and smart TVs, and video game consoles. Currently DAZN holds sports rights in the following countries: Italy, Spain, Germany, Austria, Switzerland, USA, Canada and Japan.
To respond to a wide variety of customer contacts by email and social media (Facebook and Twitter);
To listen carefully to customer expressed needs and to show understanding of them;
Clarifying the payment methods and problems;
Follow- up and documentation customer concerns in the database;
Record and support technical malfunction;
To inform about current tariffs;
To ensure escalation processes.
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.