Sales Operations Officer (based in Malta)

  • Ceek Recruitment Solutions
  • Malta
  • Apr 13, 2020
Full time Sales Jobs

Job Description

If you have a can-do attitude and love analysing data, we want to hear from you! A client of ours is seeking to recruit a ‘Sales Operations Officer’ to join their dynamic team!

What is expected of you?

  • Make sure there is no conflict in leads handled & maximize their potential, based on segmentation, responsible team, market desks, etc.
  • Ensure maximum leads engagements and best possible results for CRM lead types SLA are met
  • Use optimal CRM practices to ensure optimal CRM leads distribution results
  • Compile and distribute up to date reporting on Sales & Retention different leads/segments and handle rates measuring all relevant CRM KPIs and analysis
  • Conduct, test, review and analyze all CRM activities to ensure optimal results
  • Conduct additional operational tasks to provide support for ongoing cc procedures
  • Reports to Sales & Retention Manager
  • Assist with other duties as required by the Sales & Retention Manager

What are you expected to bring?

  • A qualification in relevant field of work
  • Previous working experience within a call centre or online gaming will be considered an asset
  • Team player with great interpersonal skills
  • Strong analytical skills
  • Proficiency in MsOffice, particularly in Excel

What’s in it for you?

  • Attractive remuneration package
  • Career development
  • Dynamic working environment