GERMAN CUSTOMER SUPPORT - LISBON
Are you looking for an international experience or to have a gap year, in a beautiful country, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days? Join our team in Lisbon, we are increasing our teams!
· Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
· Keep in contact with clients by receiving incoming calls and emails, managing claims and requests
· Fluency in German (C2 Level or Native)
· B1/B2 level of English
· Good computer skills
· Any kind of previous experience or contact with clients
· Excellent communication skills
· Good listening and empathy skills
· Good time management skills
· Team spirit and flexibility
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.