One of our established iGaming operator clients are looking for German speaking Customer Advisors to join their Customer Service team in Malta!
We are looking for candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.
Provide support to our customer base via Live Chat, telephone and email
Review and escalate queries from customers to superiors when required
Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries
Fluent verbal and written communication in German and English
Experience in a customer facing role or online
Passion for delivering outstanding Customer Service
Ability to problem solve and find a solution
Competent literacy and numeracy skills
* Thorough training will be provided on all aspects of the role, including training on sportsbook and online casino, giving you the tools and knowledge to provide excellent customer experience.
Betting Connections was founded at the beginning of 2010 as a response to an identified demand in the market for a true recruitment consultancy within the iGaming industry.
With dedicated recruitment specialist teams for IT, Multilingual and Gaming Specialists; we pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. We achieve this by investing the time to get to know candidates and clients on a personal level, and by drawing on our extensive knowledge of both the iGaming and recruitment industries. This highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role, helping employers to grow their companies and individuals to develop their careers.
We operate throughout Europe and all of the major iGaming hubs across the globe, providing support for the industry’s leading operators and suppliers. We are 100% committed to making that perfect match between employers and job seekers across all functions within the industry, ranging from entry level to senior level positions.