Risk and Payments Manager

The Role

The candidate will report to COO and be responsible for set up and implementation of various activities, methodologies and teams in Risk, AML and Payments to support and enhance customer experience across the business' lottery products

As part of your role, you will liaise with Product and Development teams to specify and procure back office functionality to support operational requirements



Responsibilities

Payments

Prepare RFP for payment providers and establish best option for the business

Support Integration and configuration of preferred provider

Implementation of various country based payment providers

Ownership over the cashier performance - KPI's and reporting

Design and implementation of compliant processes & procedures for customer payments

Recruit, train, build and manage a payments team

Risk, fraud & AML

Prepare RFP for various KYC and player verification tools and establish best option for integration with the business

Develop and implement effective and compliant KYC methodologies

Fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience

Preparation of AML assessment together with Head of compliance.

Implementation of AML policy based on AML assessment and regulation requirements.

Creation of fraud rules based on analytics and segmentation.

Requirements

Proven experience (at least 2 years) in managing risk and payments teams ideally in the online gambling industry.

Formal training in AML an advantage.

Good understanding of compliance and regulation in the gambling industry

Solid understanding of Financials and KPI's.

Fluent in english and good communication and presentation skills.

Ability to work under pressure and tight deadlines.

Strong analytical and numerical skills.

Ability to think outside the box.

Proficient in Microsoft office suite.

Self-motivated and driven