We are on the lookout for an Asian Customer Advisor to join one of the leading online gaming company based in Gibraltar.
- Introduces themselves and the company in a positive manner- Assist customer queries and issues via e-mail, live chat and telephone- Assess individual issues and taking appropriate action to ensure customer needs are met- Remains assertive and polite when in dispute with the customer- Escalates any queries that are left unresolved or where the customer remains unhappy with the resolution to the right team
- Mandarin speaker at a native level with fluency in English- Ability to write and type simplified Chinese- Excellent Customer Service skills- Positive attitude and able to communicate effectively- Willing to work shifts
Attractive salary will be offer to the right person along with full relocation package. Priority is given to applicants with Right to Work in Europe however visa will be provided to the right candidate if needed.
EyeSpy Recruitment offers contract and permanent solutions for candidates and clients in the iGaming, Digital, and Crypto sectors. With offices in Gibraltar and in the UK, we recruit on behalf of an international client base of FTSE businesses, high-growth SMEs and leading-edge start-ups.
Our founders are two sisters who came to together to build a recruitment agency that would put honesty, trust and integrity at the core of their business.Our reputation is one built on the will to succeed and the desire to provide the very best service to our candidates and clients.
How are we different? Our approach to candidate attraction and client management is a little different. At EyeSpy we are interested in people, we are interested in the sectors we cover and we are interested in the many ways people assimilate information. We don’t have a one-fits-all approach and we work hard to tailor our recruitment solution for each and every client.
We also invest time and resource into the candidate experience, adding value along the way. All of this adds up to a strong track record of success in placing the right people…with the right people.
Our team of dedicated consultants are experts in recruiting cutting-edge tech talent, data scientists, digital marketers, legal counsel, finance professionals, UX and digital designers, product owners, project managers, analysts, executive management and many other skillsets found within our sectors. We know that hiring the right people is a catalyst for positive change in your business.