Our client is looking for a customer support specialist with Japanese language to service primarily Japanese and English-speaking players over a multi-brand platform.
Assisting players via chat and e-mail
Overall responsible providing WOW experience to the players.
Maintain customer focus and respond to customer queries following company guidelines
Clarify and guide customers with all requests and escalate and follow up where necessary
Work within a dynamic team, support team members whilst contributing to the company values
Maintain professional working relationships with customers and colleagues
Previous experience in customer service or similar position
A team player with a positive attitude
Good communication and IT-skills
Fluency (Native level) in Japanese and excellent English communication skills, both written and spoken
The chosen candidate will have a clean police record and hold valid work permit to work in Malta
Betting Connections was founded at the beginning of 2010 as a response to an identified demand in the market for a true recruitment consultancy within the iGaming industry.
With dedicated recruitment specialist teams for IT, Multilingual and Gaming Specialists; we pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. We achieve this by investing the time to get to know candidates and clients on a personal level, and by drawing on our extensive knowledge of both the iGaming and recruitment industries. This highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role, helping employers to grow their companies and individuals to develop their careers.
We operate throughout Europe and all of the major iGaming hubs across the globe, providing support for the industry’s leading operators and suppliers. We are 100% committed to making that perfect match between employers and job seekers across all functions within the industry, ranging from entry level to senior level positions.