Our client a fantastic fast-growing company our growing their operations. They are looking for talented Customer Service Officers to join their team.
Would you like to join a company that strives to provide their players with a unique online gaming experience? Our client from day one will ensure a smooth process to make you feel at home and also ensure top notch training.
You will be responsible for representing our clients brand ensuring that you are the face of the company and supporting their loyal customer base via email and live chat.
Communication is also the key with our other departments – receiving feedback from players and sharing it internally enables us to continually improve our platform in a way that reflects our daily customer experience.
The verification process of customer accounts is another part of this exciting role. As a future expert, you will also bring in your knowledge to take care of the KYC (Know-Your-Customer) procedure for our players.
Able to speak & write German to C2
Able to speak & write English to C2
Customer support experience is considered an asset
iGaming experience is considered an asset
You will be Eager to learn and a team player
An interest in Casino is an asset
Betting Connections was founded at the beginning of 2010 as a response to an identified demand in the market for a true recruitment consultancy within the iGaming industry.
With dedicated recruitment specialist teams for IT, Multilingual and Gaming Specialists; we pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. We achieve this by investing the time to get to know candidates and clients on a personal level, and by drawing on our extensive knowledge of both the iGaming and recruitment industries. This highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role, helping employers to grow their companies and individuals to develop their careers.
We operate throughout Europe and all of the major iGaming hubs across the globe, providing support for the industry’s leading operators and suppliers. We are 100% committed to making that perfect match between employers and job seekers across all functions within the industry, ranging from entry level to senior level positions.