Team Leader - German+English

  • GamingJobs.pro
  • Sofia, Bulgaria
  • Mar 29, 2020
Full time Customer Service Jobs iGaming Jobs Management Jobs

Job Description

A multi-national online gaming company is looking for a Team Leader with English and German language to join its office in Sofia, Bulgaria.

If you are interested in eGaming, are proactive and forward thinking and native/ fluent in both English and German with strong computer literacy, this could be your place. Ideally you should have at least 3 years experience in the field and be experienced in managing people.

Your responsibilities would be to:

  • Maintain high spirit among your team, coaching, supporting and motivating them to provide customers with the best experience;
  • Supervise and quality assure the interaction between your team members and customers;
  • Write regular reports on your team’s performance and make suggestions on improving it;
  • Monitor the system software and report to the Stakeholders if problems occur;
  • Respond to customers enquiries and complaints regarding our products and platforms
  • Deal with customer cases when needed.

The offer:

  • Monthly salary range 2900 – 3400 lv.
  • Great benefits package, including additional medical insurance, gym/ sports card, snacks and beverages every day.
  • Regular opportunities to grow and develop.

If you think you are the right person for this position, please send your CV and a motivation letter, using the attachment box below.

Salary

Negotiable