Our client based in Malta, is looking for a Finnish speaking support agent. This person will be responsible for making sure all clients questions are answered and problems are solved in a fast, accurate and friendly manner. The CS team works closely with the product team to ensure their service reflects its customers’ needs.
This is a full-time position on Monday-to-Friday day shift hours from 8am to 5pm working 1 weekend on rotation every 2-3 weekends. Reporting to the Support Manager, In this role, you’ll have many opportunities to grow, whether you want to stay in a consumer support function, move into a technical support B2B function or become a team leader.
Provide quality support for one of the fastest growing technology companies in Europe
Answer questions through phone, email and chat with customers and external stakeholders about the company’s services, payments and the company in general
Identify where improvements can be made and suggest how they can be implemented
Fluent in Finnish and English
Service-minded individual bursting with positivity
Around 1 to 2 years’ experience working in a support centre or in a similar environment
You thrive in a fast-paced environment and are a natural when it comes to finding new solutions and opportunities while maintaining a detailed and structured approach
Betting Connections was founded at the beginning of 2010 as a response to an identified demand in the market for a true recruitment consultancy within the iGaming industry.
With dedicated recruitment specialist teams for IT, Multilingual and Gaming Specialists; we pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. We achieve this by investing the time to get to know candidates and clients on a personal level, and by drawing on our extensive knowledge of both the iGaming and recruitment industries. This highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role, helping employers to grow their companies and individuals to develop their careers.
We operate throughout Europe and all of the major iGaming hubs across the globe, providing support for the industry’s leading operators and suppliers. We are 100% committed to making that perfect match between employers and job seekers across all functions within the industry, ranging from entry level to senior level positions.