Our client is currently looking for a German speaking Customer Support Agent to join their growing team in Lisbon, Portugal.
Identify and assess customer’s need to achieve satisfaction.
Handle and resolve client’s problems via phone, chatting and emails.
Provide accurate and valid information by using the right tools.
Communicate clearly and gently with all consumers.
Follow communication procedures, guidelines and policies.
Have developed communication and soft skills.
Have advanced Tech skills.
Be fluent in both German and English.
Be capable of handling stressful situations and demanding clients.
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.