• Magic Mondayz Ltd
  • Malta
  • Mar 25, 2020
Full time Account Manager Jobs Fintech Jobs iGaming Jobs

Job Description

Innovative Fintech company is looking for an Account manager to join their gaming account management team in Malta.


  • Manage up-and-cross sales towards existing customers (upselling new markets, products or functionalities that the company offers)
  • Take part in negotiating, creating and executing joint marketing campaigns with the merchant
  • Develop and prioritize customer product/service requests
  • Secure KYC and customer reporting
  • Build relationships and long-term strategic cooperations with assigned customer accounts
  • Analyze customer services and traffic patterns to advise on customer growth
  • Conduct thorough analysis on various pricing models with regards to pricing negotiations
  • Follow up on service delivery and service levels and make sure proper customer escalation paths are provided for any feedback
  • Work towards achieving the individual targets and reaching the department KPIs
  • Attend industry events across Europe


  • You have a higher university degree in Business, Finance, Engineering or similar and a minimum of 3-5 years of experience in a sales or account management role in the financial services industry (specifically payments)
  • You have an analytical mind and are able to discuss and negotiate pricing models with major merchants
  • You understand financial flows and can contribute to our roadmap ahead
  • You are humble with a strong business acumen
  • You thrive in a social environment and know how to create positive and long-term relationships
  • You take great pride in your work and strive for excellence with drive and endurance
  • You are fluent in English, both verbal and written
  • It’s a bonus if you speak other languages and have previous international experience