We are looking for a motivated Norwegian speaking Customer Support Agent with excellent soft skills and a positive attitude to ensure player satisfaction. Our client is a growing company with a young and dynamic team supporting a wide variety of brands.
Handling chats in a timely and customer centric fashion
Replying to emails in a professional manner
Showing empathy and appreciation to our customers
Dealing with complaints and dissatisfied customers
Working independently and proactively to improve customer satisfaction
Fluent in Norwegian both written and spoken alongside good English skills
Customer related skills/experience
Soft-skills to be able to deal with challenges professionally
A positive attitude
Willing to work shifts
Betting Connections was founded at the beginning of 2010 as a response to an identified demand in the market for a true recruitment consultancy within the iGaming industry.
With dedicated recruitment specialist teams for IT, Multilingual and Gaming Specialists; we pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. We achieve this by investing the time to get to know candidates and clients on a personal level, and by drawing on our extensive knowledge of both the iGaming and recruitment industries. This highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role, helping employers to grow their companies and individuals to develop their careers.
We operate throughout Europe and all of the major iGaming hubs across the globe, providing support for the industry’s leading operators and suppliers. We are 100% committed to making that perfect match between employers and job seekers across all functions within the industry, ranging from entry level to senior level positions.