If you are looking for international experience where individual development meets an outdoor island lifestyle, we think we have just the challenge for you. Perhaps you want to stay in Malta for the long term, or maybe in the future you’ll want to explore other opportunities the company has to offer in its various European locations. We believe we have something for everyone as long as you show us what you’re made of!
Our team of Customer Experience Advisors are the heartbeat of our operations and we are currently strengthening the team with more stars. Happy and satisfied customers are our number one priority and we are looking for new Customer Experience stars to help us keep it that way.
On a day-to-day basis, working as a Customer Experience Advisor means having close contact with our valued customers via phone, email and live chat. Sometimes all at the same time, other times more focused. You will also build bridges internally, working closely with our Payments, Fraud, CRM and Tech teams - whatever it takes to make sure we have truly satisfied customers.
We offer extensive training programmes to all new starters to give you the best possible start, so even if you’ve never worked in this field, we provide the necessary guidance to allow you to perform well in the role.
If you haven’t yet worked in gaming, no need to worry. We will teach you everything you need to know!
We provide a relocation package including an apartment to stay in during your first weeks in Malta. We understand moving away from home is a big step and will support you in finding your permanent accommodation to help you settle on the island.
Supporting the German speaking market means you need to be fluent in both writing and speaking German. In addition to this you would be handling the Turkish speaking market within Germany, which is why you need to be fluent in both writing and speaking Turkish as well
English is the company language. We have over 50 nationalities working with us, so English is spoken in many accents and dialects, no need to be self-conscious!
You have worked in some type of customer facing role, maybe within online customer support, but it could also be in a restaurant, café or store.
The nature of our business is high paced, so we hope you enjoy working efficiently and can power through during challenging times.
Customer Experience Advisors work on a shift schedule that is set well in advance, but certain flexibility is necessary.
Betting Connections was founded at the beginning of 2010 as a response to an identified demand in the market for a true recruitment consultancy within the iGaming industry.
With dedicated recruitment specialist teams for IT, Multilingual and Gaming Specialists; we pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. We achieve this by investing the time to get to know candidates and clients on a personal level, and by drawing on our extensive knowledge of both the iGaming and recruitment industries. This highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role, helping employers to grow their companies and individuals to develop their careers.
We operate throughout Europe and all of the major iGaming hubs across the globe, providing support for the industry’s leading operators and suppliers. We are 100% committed to making that perfect match between employers and job seekers across all functions within the industry, ranging from entry level to senior level positions.