PORTUGUESE SPEAKING FRAUD AND PAYMENTS MANAGER – PORTO, PORTUGAL
Our iGaming client is looking to expand their Team and aim to find a strong Portuguese speaking Fraud and Payments Manager to consolidate their business growth and the Team.
Monitor incoming and outgoing transactions
Process pay-outs of winnings
Monitor real time queues and identify high risk transactions, fraudulent activity such as account take over, friendly fraud, AML and similar other risks
Monitor customer behaviour to ensure responsible gambling is observed
Carry out customer due diligence & escalate any suspicious behaviour or transactions relating to AML procedures.
Generate suspicious activity reports and risk management reports for the Manager
Analyse and reply to fraud and payments related questions from other company departments
Determine existing fraud trends by analysing accounts and transaction patterns
Recommend anti-fraud processes for changing transaction patterns and trends in order to reduce potential revenue loss
Recommend new software tools used for fraud detection, prevention and reporting activities
Portuguese language and cultural knowledge
Fluent English, any other language is an advantage
At least 3-years experience in a similar role within an ecommerce company (iGaming is preferential) and experience leading teams
Strong analytical skills and attention to detail
Possess a can-do attitude and be a team player
Able to meet deadlines on a day to day basis
Strong knowledge of Microsoft Office, especially Excel
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.