German Speaking Supervisor/Team Leader - Portugal

  • Spoton Connections
  • Lisbon, Portugal
  • Apr 03, 2020
Full time Customer Service Jobs Management Jobs

Job Description

Job description:

 Our client is looking for a passionate Team Leader willing to coach and guide a young and highly motivated team of Google Ads Specialists.  As a Team Leader, this person will be the link to our client’s success leading a team of approximately 15 multilingual Experts in charge of supporting B2B customers with troubleshooting, billing or technical support requests.  The Team Leader should be a true inspiration for the team, being responsible for the team’s success and continuous improvement, assuring the accomplishment of the internal objectives and be focused on coaching. It is a target driven environment, where this person will work towards each Expert individual sales targets as well as being part of a larger sales team increasing the client’s customer base across EMEA.


  • Motivate, involve and create the best team spirit among the team;
  • Ensure the team’s development, monitoring and evaluation focused on the accomplishment of the Key Performance Indicators; 
  • Listen to team members’ feedback and resolve any issues or conflicts; 
  • Recognize high performance and reward accomplishments; 
  • Develop strategies to promote team member adherence to company regulations and performance goals;
  • Develop action plans for continuous improvement.

Your Profile:

  • Very good English knowledge speaker (minimum C1); 
  • Native or almost native German;
  • Proven managerial experience; 
  • Digital Marketing experience/knowledge;
  • Dynamic, enthusiastic and passionate people; 
  • Self-motivated and data driven;
  • A team player with strong leadership, analytical and communication skills; 
  • Google AdWords certification or experience is a big plus; 
  • Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment.

Our client offers:

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Young, dynamic and multicultural environment;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sport activities and organized events.