Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Italian speaking Customer Service Agent to be based in Lisbon, Portugal.
· Speak to customers via phone, email, and live chat, answering questions and offering help when required.
· Keep accurate records of customer accounts and escalate issues internally when needed.
· On occasion, your language skills might be utilized for translations.
· The ability to speak and write Italian at a native level.
· A positive, ‘can do’ attitude and strong communication skills.
· Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite.
What Is On Offer?
· Competitive salary package
· Positive working environment
· Opportunity for career progression.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.