Payments Relationship Manager

  • SRGEurope
  • Malta
  • Apr 09, 2020
Full time iGaming Jobs Payments Jobs

Job Description

Payments Relationship Manager | Competitive salary + excellent bonus, benefits package, relocation assistance | Malta

SRGEurope has been appointed to recruit an experienced Payments Relationship Manager to join a high profile online solution provider for gaming operators in Malta. Our client is dynamic, creative, and has an incredibly talented work-force.


  • Monitoring and reporting on customer activity and overall payment performance Optimization- Increasing conversion rates by optimizing the design and functionality of the payment solutions
  • Understanding all functionalities of existing and new payment method solutions, including credit card, Wallet and bank transfer solutions, payment costs and more
  • Write high level Business Requirement documents to build new products and support improvements of existing products
  • Manage all aspects of new product implementation, including feasibility, estimation, design, marketing and communication
  • Relationship management- Manage and maintain ongoing communication with all our payment providers
  • Business development- Research and review competitor sites and continuously recommend improvements to our payment products so that we adopt highly innovative and cutting edge payment functionality
  • Proactively work with a wide range of departments including analysts, reconciliation, B2B, project and others
  • Be familiar with reconciliation flow


  • At least 3 years of experience as a product payment manager, payments team member, analyst or relevant experience in an online company
  • Maintain high standards for the individual, team, and organizational accomplishment; tenaciously work to meet and exceed challenging goals; derive satisfaction from goal achievement and continuous improvement.
  • Communication Skills - Native Level English including strong verbal expression
  • Proactive, demonstrating autonomy and accountability