German, Swedish and Norwegian Customer Support Agents

  • L&L Europe
  • Malta
  • Mar 22, 2020
Full time Customer Service Jobs iGaming Jobs

Job Description

German, Swedish and Norwegian Customer Support Agents

The role:

Keeping in regular contact with our casino players is a key factor in our approach to business. Due to our continued growth we are looking for enthusiastic, new team members that are keen to work for an fast growing company and who will be the first point of contact for our players.

The responsibilities:

  • Follow-up on customer questions by phone, live chat and e-mail
  • Pro-actively contact customers
  • Inform our customers of on-going promotions and game rules
  • Follow validation procedures of customer accounts
  • Troubleshooting technical problems faced by our customers
  • Work in a team and contribute to a positive working environment

Qualifications / Experience:

You will have excellent communication skills, both verbal and written, in Swedish, German or Norwegian, we also expect good skills in English. You must be pro-active, eager to learn and able to multitask. You must also be customer-oriented and commercially driven. You will be enthusiastic about Gaming, willing to work in shifts and be capable of representing the company in a professional and efficient way.

Salary

Negotiable