Customer Support Agent (French speaking)

  • Spoton Connections
  • Athens, Greece
  • May 21, 2020
Full time Customer Service Jobs

Job Description

Responsibilities:

• Identify and assess customer’s need to achieve satisfaction.
• Handle and resolve client’s problems via phone, chatting and emails.
• Provide accurate and valid information by using the right tools.
• Communicate clearly and gently with all consumers.
• Follow communication procedures, guidelines and policies.


Requirements:

• Have developed communication and soft skills.
• Have advanced Tech skills.
• Native level in the required language, fluent level of English.
• Be capable of handling stressful situations and demanding clients.