• Magic Mondayz Ltd
  • Malta
  • Apr 10, 2020
Full time Customer Service Jobs Finance Jobs Fintech Jobs

Job Description

This is a full-time position working office hours, with the occasional weekend and reports to the Support Manager. In this role, you’ll have many opportunities to grow! You will be working in a tight knit team and will be working on resolving cases raised through email, phone or chat.

What you’ll do:

  • Provide support to customers at one of the fastest growing technology companies in Europe
  • Answer questions through phone, email and chat with customers and external stakeholders about company services, the company and payments in general
  • Identify where improvements can be made and suggest how they can be implemented

Who you are:

  • You are a service-minded individual bursting with positivity
  • You are fluent in Finnish and English
  • You preferably have experience working at a support centre or in a similar environment
  • You thrive in a fast-paced environment and are a natural when it comes to finding new solutions and opportunities while maintaining a detailed and structured approach