Portuguese speaking Customer Service

  • Spoton Connections
  • Porto, Portugal
  • Apr 03, 2020
Full time Customer Service Jobs iGaming Jobs

Job Description

Our client based close to Porto is looking Portuguese speaking Customer Service Agent to join their growing Team! You will be part of a start-up project with possibility to acquire new skills within the iGaming industry.
 
Responsibilities:
 

  • Assist and interact with customers in an efficient and positive experience via live chat, e-mail and telephone.
  • Working closely with the Marketing and Fraud departments, assisting if necessary
  • Provide accurate and valid information by using the right tools.
  • Work within the team, supporting colleagues and contributing to a great working environment
  • Follow communication procedures, guidelines and policies

 
Requirements:
 

  • Portuguese native speaker with high level of English
  • iGaming experience is mandatory
  • Strong sense of initiative and responsability
  • Excellent written and verbal communication skills
  • Availability to work on a shifht basis
  • Excellent Computer literacy skills, especially in web-based applications

Salary

Negotiable