Due to continuous expansion we currently seek for a dynamic individual to assume the role of Head of Back Office.
Duties and Responsibilities
• Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support.
• Responsible for monitoring all client funds (Deposits & Withdrawals)
• Be able to lead the customer’s onboarding process
• Responsible for KYC verification for potential and existing clients
• Responsible for recruitment, training, assign, schedule, coach, counsel and employees’ discipline
• Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems.
• Identify and address problems and opportunities for the company.
• Support on regulation requirements determined by compliance officer
• Bachelor’s Degree in business administration or a Related Field – an advantage
• Excellent knowledge of English language
• At least 1 year in a managing position
• Advanced skills with Microsoft Office
• Prior experience in the online industry - an advantage
• Qualified by Cysec & previous experience in Cysec regulation - an advantage
• Achieving business needs while enforcing and maintaining regulatory procedures and instructions
• Lives and breathes reports, numbers and work procedures
• Ability to multi-task, prioritize, and manage time effectively
• Works well under pressure Remuneration & Benefits
• Excellent remuneration package based on experience, skills & performance
• 21 days’ annual leave
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Sponsorship on work related trainings & professional examination
• Comfortable office in the city centre Limassol
Stealth iGaming Recruitment is strategically located in the centre of the world's most important iGaming hub, specialising in online gaming recruitment for permanent and interim resource solutions.
With over 50 years recruiting experience, Stealth iGaming has quickly established itself as a leading search firm within the iGaming and Forex Space. We've done this by utilising cutting edge digital recruiting strategies, while keeping the vital human touch and treating companies and candidates alike with transparency and respect.
The aim of Stealth iGaming Recruitment is to provide business partners with top quality candidates, at all levels, from FTSE 250 companies to Start Up stage organisations. With our in depth sector knowledge and extensive candidate networks, we can fulfil your candidate needs with a tailor-made service.
Stealth strives for the highest quality and service delivery and work closely with both sides, paying equal attention to the organisational recruitment challenges of partners as well as our quality candidate's career aspirations.
You can contact us on firstname.lastname@example.org