Head of Back Office

  • Stealth iGaming Recruitment
  • Limassol, Cyprus
  • Jun 11, 2020
Full time Analyst Jobs CBD jobs Customer Service Jobs Finance Jobs Fintech Jobs Fraud Jobs Forex Jobs KYC Jobs Language Jobs Legal Jobs Management Jobs Operations Jobs Other Jobs Payments Jobs Regulatory Jobs Research Jobs

Job Description

Due to continuous expansion we currently seek for a dynamic individual to assume the role of Head of Back Office.

Duties and Responsibilities

• Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support.

• Responsible for monitoring all client funds (Deposits & Withdrawals)

• Be able to lead the customer’s onboarding process

• Responsible for KYC verification for potential and existing clients

• Responsible for recruitment, training, assign, schedule, coach, counsel and employees’ discipline

• Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems.

• Identify and address problems and opportunities for the company.

• Support on regulation requirements determined by compliance officer

Key Requirements

• Bachelor’s Degree in business administration or a Related Field – an advantage

• Excellent knowledge of English language

• At least 1 year in a managing position

• Advanced skills with Microsoft Office

• Prior experience in the online industry - an advantage

• Qualified by Cysec & previous experience in Cysec regulation - an advantage

• Achieving business needs while enforcing and maintaining regulatory procedures and instructions

• Lives and breathes reports, numbers and work procedures

• Ability to multi-task, prioritize, and manage time effectively

• Works well under pressure Remuneration & Benefits

• Excellent remuneration package based on experience, skills & performance

• 21 days’ annual leave

• Be part of a dynamic and creative team with positive and friendly atmosphere

• Sponsorship on work related trainings & professional examination

• Comfortable office in the city centre Limassol

Salary

Negotiable